The SMART Taxi is all about quality and creating best in class riding experience for their clients.
At the age of 30, I started this venture. I am a mechanical engineer, having more than 8 years of experience in supply chain arena.
During my corporate tenure, I used to travel to different state through different mode of transportation. Majorly through cabs. I always finds a huge scope for improvement in every ride that I experiences.
In parallel, I was always impressed with the hospitality of airways and features offered in well-stared hotels. By merging both the above cases this idea came into his mind.
I belongs to a middle-class job seeker family. In middle-class families, people are more happy in getting monthly fix salary rather than taking some big risks. Being the eldest son in his family, I was aware that my passion is hardly going to get accepted. But later all the family members supported him in gathering the required funds to start with.
However, Being a salaried person, taking the risk and starting my own company was a tough decision for me. On the other hand, things happening near always encouraged me to start a cab service. It took almost 3.9 years to make myself prepared to take the first step.
I started conducting the survey in the market by asking questions to various age groups about the concept of perfect mix cab. The maximum people were impressed by my idea and also appreciated me for leaving well paid job and starting something on my own for society. Then I started the SMART Taxi in Ahmedabad, with only one cab, driving by self And Today we have operations in 7 cities (Ahmedabad, Vadodara, Rajkot, Jaipur, Pune, Indore, Bhopal).
We provide cab services which mainly focusing on delivering a qualitative and best in class cab riding experience. We offer this services majorly to corporate companies.
Our Services comprises of cabs for outstation, cabs for one way, cabs for airport and cabs for railway. We have provision of many other features, which we offer to our customers as add on services during the ride. Wi-Fi, Amazon kindle, newspaper, water bottle, dry snacks, magazines and many more.
Today we are preferred travel partner with more than 14 Well known corporate houses named as ITC, Michelin, ITW, ABB, GE etc, with a Total fleet size of 72 Cabs across all the cities and completed more than 850 rides till date.
Our customer referral ratio is 78%. Repeat booking ratio is 64%.
83% of our total payment, we receive digitally.