Tag: Technical

Technical Support Services

What if someday you just woke up and find all your computer files vanished away? Everybody who has been using computers for quite sometime may have encountered numerous pesky errors like blue screen of death. Whether the problem includes software or hard drive, you can actually pull yourself through the mess. Thinking how? Simply with the help of online technical support services.

Whether it’s about troubleshooting PC errors or internet optimization or computer optimization or any other, the tech support is just a call away nowadays. The simplicity of these services has helped the technical support company to grow rapidly. Tech support services either online or by phone are very affordable, especially if the users have valid warranties. You can locate numerous online computer repair specialists by using simple keywords like technical support, computer support, online computer support etc on the Internet.

In spite of paying technicians for their home or office visit every time your computer gets a problem, you can avail exclusive support services for a one time payment. That’s again just possible with online computer support companies. They keep on bringing different support packages including a comprehensive array of services for a one low price. Since computer gaining importance and becoming critical to our everyday lives, you can’t take any risk with your PC’s functionality.

After narrowing down on the shortlisted results, you can visit each website to have a good idea about the services they undertake.

A remote computer repair person watches everything on a PC screen while working on your problem. Technology has advanced so much that you can even assume control anytime, just in case you feel that there is a breach of security. In certain cases, the instructions are given from a remote location and you follow these instructions to repair your computer. Most of the remote computer repairers disconnect the connection program, until and unless you want to reinstall the program for future use. Although the entire method is popular, it is always preferable that you get good references from the remote repairing company. This way you will able to verify their credentials better and ensure the safety of your data.

Remote computer repair is of great help in things like computer optimization support spyware removal, troubleshooting, virus and pest removal, software installation, up gradation, cleaning up of disk, and PC optimization. Needless to say, the success rate is also pretty high when it comes to remote computer repair. Another advantage with remote computer repair lies in the fact that it will save you money in the long run, since the technicians are working from their own location.

Technical Writing – How to Write Project Justification Documents

As part of building the overall project scope a technical author will first need to lay out the justification documentation. This document which can also be considered a “business case” lays out the fundamental reasons for implementing the project. Here’s a simple guide on creating a project justification.

State the Problem

Businesses don’t carry out projects for fun; they perform them in order to solve a specific issue or issues. You need to describe the problem clearly and accurately at the start of your document so that you can then present the solution to that problem.

For example if you intend to implement a new HRMS (Human Resource Management System) your problem may be; “The HR team currently spends nearly 80% of its time on non-productive administrative tasks, reducing the effectiveness of the function dramatically.”

State the Solution

This should be a simple statement to define your project. This enables your reader to understand what it is you’re proposing.

“We intend to implement an automated HRMS system to reduce manual administration by half.”

Supply Supporting Information

The problem and solution aren’t going to justify your project to the stakeholders and decision makers, so you need to provide the right level of information to enable them to support your recommendation.

Examples of the kind of information you should use:

  • Market Demand – Not always the strongest argument, but if you can show that all your competitors are implementing similar systems, it certainly suggests that it may be worth considering in your organisation.
  • Business Need – In this example the business need is clear, the HR team are spending the majority of their work time on non-specialist tasks and that costs money.
  • Customer Demands – what is it that your customers are screaming out for? Don’t forget to include internal customers as well as external ones.
  • Technological Progression – what’s going on in the world around you, is there are compelling case to be told in terms of the way IT and systems are developing?
  • Legal – Don’t forget the all important obligation to the law, if you can show that your project brings compliance or makes it easier to comply with those requirements you have a stronger case.

Writing a business case or project justification is an essential part of the larger project scoping process. Ideally you should write this early in the lifecycle of your project to help you obtain funding and support. You will also then be able to clearly identify the objectives of your task so that team members have a clear message to take away.

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