How To Predict A Call From the Media – The Could It Happen Here Story

Wouldn’t it be great to know ahead of time when and why your company or organization would be getting a telephone call from the media? Believe it or not, you already have that ability right at your fingertips. Sure, there are instances where you could pretty well guess that a phone call is coming such as in the case of a strike, a product recall, an environmental disaster or a workplace fatality. But what about those times when a call comes in that you were not expecting? While half of your brain listens to the voice on the other end of the line, the other half is frantically asking, “Why are they calling? What did we do? What has happened that I don’t know about?”

What’s happening here is what is known in the news business as the Could It Happen Here Story. Whenever there is a story gaining national attention, local news media outlets will always try to localize the event. When Timothy McVeigh bombed the Alfred P. Murrah Federal Building in Oklahoma City in 1995 which resulted in the deaths of 168 people, news outlets across the country went into Could It Happen Here mode. Officials were questioned about security at local federal buildings and federal workers were asked if they felt safe in the workplace in light of the Oklahoma City incident. When tornadoes strike a portion of the nation, local media outlets air stories about local preparedness for such a disaster. When several children were sickened after playing on a lawn newly treated with chemicals, landscaping companies across the nation were forced to defend their own practices.

The bottom line is that if there is a story that is making national news and if the story is in any way connected to your business, there is a possibility you could be on the receiving end of a Could It Happen Here call. Your job is to simply be aware of the possibility. As you read the morning newspaper, listen to morning radio news or watch morning television news, keep a careful eye and ear out for stories that relate to your business. If you find one, rehearse mentally what you would do and say if you got to the office and the media called. That way, when the call comes in, you’re prepared to confidently tell the media that because of your company’s standards, policies and professionalism, it Couldn’t Happen Here!

Virgin – Richard Branson’s Success Story

Famous Quote
“I don’t go into ventures to make a fortune. I do it because I’m not satisfied with the way others are doing business.”

Growing Up

Branson dropped out of school in 1967 at the age of 16 and started a magazine called Student. He hoped it would be a forum for politically-minded youth. He soon was publishing essays and interviews from such figures as Jean-Paul Sartre, James Baldwin, Alice Walker, and Robert Graves. Despite such a roster of great minds and literary figures, the magazine never made money and seemed bound to fail.

Starting the Business

Branson began marketing his next idea in the pages of Student; selling albums at a reduced rate through the mail. It rapidly became a more profitable business than the magazine itself. The staff of Student suddenly found themselves the employees of the Virgin discount record store. “Virgin” because no one had been in business before. Virgin had been going strongly but it was discovered Branson was dodging his tax payments. He was arrested and jailed.

Building an Empire

An out-of-court settlement was reached and, determined to keep the balance sheets carefully, Virgin Records was founded in 1973. Mike Oldfield’s progressive “Tubular Bells” was the first record released through Virgin and became an international success. But, it was the signing of the Sex Pistols to his label in 1977 that truly established Virgin Records. Though the Pistols broke up soon after, Virgin became the largest indie label in the world. Bands like the Rolling Stone, Peter Gabriel and UB40 were signed to Virgin.

Over the next six years, Branson started over fifty different companies encompassing everything from filmmaking to air conditioner cleaning. Though he was making more than $17 million dollars from his various companies collectively, Branson insists that money is not the motivation behind his involvement in so many ventures. Rather, he enjoys attempting to do something more effectively than those who have tried before him.

In 1984, Branson started Virgin Atlantic Airlines – a company that would prove to be a great challenge as well as the cause of financial distress. Branson ignored discouraging comments that told him he could never compete with British Airways, and to look to the example of those who had failed before. The reason being that he had observed how airline companies did not look after their customers adequately enough – so he would be the one to bring affordable and enjoyable flights to the public. Virgin Air was immediately recognized for its service and luxury. In-flight massages, hydrotherapy baths and seat-back video screens were all part of the experience on-board a Virgin aircraft.

With fuel prices having doubled in the early ’90s, terrorist attacks making people afraid to fly, and BA launching a campaign to put Branson out of the airline business, Virgin Atlantic struggled to stay afloat. Branson was forced to sell Virgin Records in order to raise enough money to keep Virgin Atlantic and pay off his creditors. The sale of the company that gave him his start was a crushing blow.

From this point on, Branson developed a new approach to business called “branded venture capital”. Through this method, Branson licenses the well-known Virgin name and logo in exchange for a controlling interest in the venture. Consequently, Branson has his company’s name fixed to more than 200 different companies, among which are Virgin Bridal, Virgin Publishing, a blimp company and a modeling agency.

Branson is known for his unusual business practices (no central headquarters, no board meetings, and he can’t operate a computer), his showy publicity stunts (like driving a tank into Times Square and buzzing over Big Ben in an Airbus jet), and his adventurous exploits (he was the first person to cross the Atlantic in a hot air balloon and has attempted three times to fly it around the world). It might be thought that such an approach to business could have ruined him, but Virgin is a towering $5 billion dollar giant. And Branson keeps dreaming for the future. In discussing the prospect of starting a shuttle service into space, Branson has said, “Why not? It’s virgin territory.”

Purnima – The Story of India’s Self Made Women Entrepreneurs

Woman? W-itemized? Weak? Well not any longer!

India, the country where the very essence of being a woman meant living in the shadows of men, the man being their father, brother or husband. However now, the scenario is different and better; ways have been paved for women in the field of science, technology and entrepreneurship, by women themselves.

New chapters are being written by them, each better than the last. We’re no longer the submissive ladies chained in patriarchal customs, we’re busy developing ourselves, becoming masters in whatever we do.

‘Purnima’, I’d like to call these women. Purnima in Hindi means the full moon and a full moon describes beauty, grace and gorgeousness that flows after completing a full circle. Over the years we’ve conquered our fears and overpowered the traditions that said we were meant to stay back home and cook. It’s time for a reality check and also time for you to excavate into details of ‘India’s Self-made Purnimas’. These three women, mentioned below, are the ones who understood that being a woman is a sign of strength and they chose to outshine men, thus being called India’s best self made entrepreneurs.

  1. Richa Kar – Comfortable yet sensuous lingerie wouldn’t have been available online in India had Richa not thought of this great idea to sell lingerie online. Her store, Zivame, is one of the best online lingerie stores, making her India’s best known and self made entrepreneur. She understands that the thing women need is a comfortable and sensuous and she has all her focus set in the direction. Without a quirk of doubt, Richa is India’s greatest Purnima, shining her way out.
  2. Falguni Nayar – Nykaa’s CEO, Falguni Nayar, is the incredible woman behind India’s makeup sensation. A store that sells makeup accessories from tip to toe, Nykaa is her endeavor to provide a beautiful outlook to women, a sensation in itself. Falguni Nayar recognized the makeup needs of women, and provided everything under one name. She’s definitely a star and we need to applaud her for her incredible work.
  3. Suchi Mukherjee – A fashion freak, Suchi chose to provide women with a fabulous collection of clothing that have been streamlined for the sober and glamorous occasions. Presenting a fantabulous line of clothing under the name Limeroad, this woman has given the finest collection to Indian women who have a special affinity for fashion.

All of these women, including a few more are creating milestones in their respective fields and their success is a reminder for all those who’re still struggling that there is nothing that can hold you back if you’re working to be successful and independent.

I’m reminded of another amazing woman, Indra Nooyi, the lady who said, “We have been in this revolution for decades. First it was just getting entry into this boy’s club… We clawed our way into this revolution at workplace, then we needed parity at pay. Not yet there, we are still fighting for that. We have to have equal treatment. We need to be treated as equals. I hate to be called ‘honey’ and ‘sweetie’ and ‘babe’. That has to change.”

Are we bringing about any change? Well certainly!

Nike – Philip Knight’s Success Story – Famous Entrepreneurs

“Play by the rules. But be ferocious.”

Starting The Business

Like Fred Smith and the origins of FedEx, Philip Knight’s first ideas of what would become Nike Inc. came to him while he was at

school. While working on his master’s at Stanford, Knight – an accomplished runner during his undergraduate days at the University

of Oregon – wrote an essay that outlined a plan to overcome the monopoly Adidas had on the running shoe market. He thought the way

to realize this was to employ cheap Japanese labour to make a shoe both better and cheaper.

The plan was put into action shortly after graduating in 1962. Knight went to Japan to meet with the executives of Onitsuka Tiger

Co., a manufacturer of imitation Adidas runners, claiming to be the head of a company called Blue Ribbon Sports (which did not

exist, except in his mind). Knight convinced Tiger to export their shoes to the States though Blue Ribbon and had them send samples

so his associates could inspect them.

Knight paid for the samples with money from his father. He sent a few pairs to Bill Bowerman, Knight’s track coach from his days at

the University of Oregon, who became interested in the venture. Knight and Bowerman became partners and put $500 each into the

purchase of 200 pairs of Tigers. Blue Ribbon Sports was formed, and Knight began going to high school track and field events

selling the shoes from the trunk of his car.

Sales were at $3 million dollars when Knight chose to dissolve the partnership with Tiger in the early 1970s. Blue Ribbon began

producing its own line and began selling its Nike line (named after the Greek goddess of victory) in 1972. These first Nike shoes

were adorned with the now-internationally recognizable swoosh logo – which Knight had commissioned for $35 – and had the

traction-improving “waffle soles”, conceived of by Bowerman while watching his wife using a waffle iron.

Building An Empire

Blue Ribbon’s success (renamed Nike in 1978) throughout the 1970s and into the ’80s can largely be attributed to Knight’s marketing

strategy. He thought it best not to push his Nike shoes though advertising, but rather to let expert athletes endorse his product.

Fortune smiled on Knight as his partner Bill Bowerman became the coach of the American Olympic team and many of the best performers

on the team decided to shod their feet with Nikes. Of course, when the runners performed well, the shoes they wore were

highlighted. Steve Prefontaine, a brash and unconventional American record-holder, became the first spokesperson for Nike shoes.

After the tennis player John McEnroe hurt his ankle, he began wearing a Nike three-quarter-top shoe, and sales of that particular

brand jumped from 10,000 pairs to over 1 million. As Knight had hoped, celebrity athlete’s endorsements brought success to the

company. Knight also capitalized on a jogging craze, and through clever marketing persuaded the consumer that they should only be

wearing the best the best in the world.

The Air Jordans helped the company continue to thrive into the 1980s. In their first year, the shoe made more than $100 million.

Knight realized his initial goal of replacing Adidas as the number the one shoe manufacturer globally in 1986. By then, total sales

had surpassed $1 billion. However, by neglecting the growing interest in aerobics shoes, Nike would have to face a few

difficulties.

Through Problems and Controversy

Sales dropped 18% between 1986 and 1987 as Reebok’s trendy, stylish aerobics shoes came to be in high demand. Knight had to

acknowledge that the technical achievements of the Nike shoe would not satisfy those who placed appearance above performance. The

Nike Air was Knight’s response to Reebok. It revived sales and put Nike back in the number one spot in 1990.

Corporate Monster that it had become, Nike was the object of public outrage in 1990 when stories of teenagers killed for their

Nikes began floating around. It was believed that Nike was promoting their shoes too forcefully.

That same year Jesse Jackson attacked Nike for not having any African-Americans on its board or among its vice-presidents, despite

the fact that its customer base was in large part black. Jackson’s Nike boycott lasted until a black board member was appointed.

There has also been a controversy around whether Knight’s use of Asian factory workers as cheap labour s exploitative.

Through all of the bad press that has been foisted on Nike through these events, Nike shoes have continued to sell well. And in

1993, The Sporting News voted Knight “the most powerful man in sports” though he was neither a player nor a manager. Knight’s

marketing mastery is to be lauded and regarded as a major factor in his impressive successes.

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