How to Pick Your Business Proposal Writing Solution

Looking for a solution to help you write business proposals contracts, RFPs or grant applications? There are three main types of proposal writing systems available on the market:

  • Desktop software and template-based for PCs and Macs
  • Monthly paid subscription web-based services
  • Expensive enterprise class solutions

The prices of the various products vary; so do their features and how many add-on services you may have to purchase to make use of the system. How do you know which system is right for you? Here are basic descriptions and pros and cons of each system to help you decide.

Template-based products generally contain a variety of Microsoft Word documents that will work in many platforms and word processors, along with instructions, samples, and sometimes additional software to help manage the assembly or other processing of documents into a final polished proposal. To use a template-based proposal writing product, you simply download the product to your personal computer, and then use the templates with your word processing program to put together a proposal and print it or save it as a PDF for electronic delivery by uploading to a web site or sending via e-mail.

Template-based products are generally the easiest solutions to get started with, because most people already know how to use their word processing software. If you work remotely or while traveling, you can use a template-based product on any laptop or tablet with a word processor, regardless of whether you have an Internet connection at the time.

The license fee for a template-based product is a one-time license fee, and you can use the product as many times as you like, and as often or intermittently as you like without incurring additional costs. There are no ongoing subscription fees to contend with (which will substantially increase your total costs beyond the costs of template-based products within a couple months); you have complete control over the product material and you manage your proposal content (when you deal with trade secrets and confidential data you don’t want to be giving access to all of that material to an unknown entity that may not be able to keep your information secure).

The main issue to consider in template-based products is that the different offerings vary widely in quality, so carefully compare the actual contents of packages to be sure you’re getting the best value and a quality product. Look at packages carefully to avoid the low-quality knock-offs and don’t be afraid to ask questions and review demos.

Web-based proposal writing systems are exactly what they sound like: you type your proposal information into a web site to create your proposal online and your potential clients look at your web based proposal online. Advantages of using a web-based system are that it usually has a low starting cost (but those monthly fees add up quickly and quickly surpass the cost of a PC/Mac template package) and you don’t have to download and install a program to your personal computer, so it may initially seem cheaper and faster to use. Also, after your proposal is posted, you may have access to some analytics, such as the ability to track how many people view your proposal. However it is typically better to simply reach out to your prospects with the personal touch of a phone call or e-mail and you will gather more-or-less the same information.

A big disadvantage to using a web-based system is that the proposal software and your business information are stored on the web. A web-based system is potentially more at risk from hackers, because the data from thousands of businesses presents a high-value target for hackers seeking confidential business information. Also, a web-based solution may not be available when you need it, like those times you can’t log in when you are flying or on the road. You should also consider whether or not you can easily extract your proposal data from a web-based system for use elsewhere. Most web-based solutions are new business ventures without proven track records – and if you read some of their support blogs you will find out which ones have frequent web site outages.

Web-based programs generally offer users less guidance and formatting and styling options than template-based packages. Web programs typically favor more of a “blank slate” approach and are usually much more limited in the amount of actual proposal writing content (templates, samples, etc.) than a template-based package. Current web-based solutions do not offer many basic features or the layout, design, and graphics capabilities of word processing systems available on PCs, Macs, and tablets. You may be very restricted in how you can create, format, and lay out your proposal, so you might not end up with the most polished looking proposal when you use a web-based system (or even a web-based word processor).

Web-based systems are not very well designed for responding to RFP’s or grant requests. Most of the time you have to follow strict guidelines for how proposals are to be written, formatted and submitted that cannot be done with web-based subscription services. While it may seem they offer something “new” in a web-based interface they are typically 10 years or more behind the curve in creating proposal writing content and polished professional proposals versus other solutions.

While a web-based solution may initially seem like the lowest cost product, keep in mind that a web-based business model depends on extracting monthly fees from customers, using a subscription payment plan. Over the course of just two or three months, a web-based solution will generally cost more than a downloaded product – and the costs will keep rising.

Now for the third category: enterprise class proposal solutions. These products are targeted for the use of big businesses. Often you cannot find a price or place an order online to download an enterprise product; you typically have to schedule a talk with a salesperson to get started. Plan on spending thousands of dollars or even tens of thousands of dollars on an enterprise solution, plan on significant setup time, and plan on bringing in consultants to set up and teach your employees how to use the system.

Enterprise proposal systems may be the best solution for large corporations that need widespread collaboration for their proposal projects and large sales teams, but enterprise systems are not designed (or priced) for individuals or small businesses. Even within large corporations, an enterprise proposal system is sometimes not the most efficient choice for doing a quick custom proposal or a small team project. Low-cost template-based solutions are frequently used by individuals or small teams within a large organization for one-off project proposals or to prototype a very complex proposal.

The three types of proposal software systems are not necessarily mutually exclusive; they can also work well together. You may want to pick multiple solutions to cover a wide array of situations and needs. Many users consider a downloaded template-based package a low-risk investment and a great addition to their basic business toolkits.

Most large corporations use template-based solutions alongside other systems for quick one-off proposals and prototyping. A template-based system allows users to work anywhere, view more samples and get more writing assistance, and use formatting tools to create a polished proposal that can be delivered in print or PDF format.

Template-based proposal kit systems are generally more efficient for smaller projects. And the information from these proposal kit template-based systems can often be uploaded to an enterprise system or to a web-based system when you want to use the extra analytics and other tools they offer.

How to Write a Business Plan Funding Proposal

You have a great idea for starting a new business or expanding your current one. You’ve thought through all the issues and created a roadmap for success. Now all you need is the funding to put your dreams into action. But how are you going to secure that funding? You can’t just stroll into a bank or sit down at a committee meeting and hand them your notes and spreadsheets. You need to write a business proposal to lay out your plans and request the funds.

You’re an entrepreneur, you think, not a writer! You’ve never written more than a business letter and a meeting agenda. Don’t worry. It doesn’t need to be an intimidating process, because there is a basic structure to every business proposal. Here are the four parts, in order: simply 1) introduce yourself; 2) show that you understand your customers/clients and their needs; 3) describe how your goods and services meet those needs and present your expected expenses and profits; and 4) persuade the bank or committee that you have integrity and can be trusted with the money.

You don’t need to start out with blank pages, either. You can speed up the proposal writing process by using pre-designed templates and samples, along with simple automation software.

The length of your proposal will vary depending on the complexity of the project you are proposing and how much funding you require. It is obviously easier to describe an expansion plan and present financial data for an existing business than it will be to describe how you will get a new business up and running. Your proposal might be only ten pages long, or it might need to include dozens of pages.

The secret to creating a successful funding proposal is to show a need or desire on the part of your prospective clients/customers, and then to show how you will meet that need and profit from providing the solution. When requesting funding, you also need to keep in mind the needs of the bank or funding committee. Put yourself in the other party’s shoes. What does your prospective funder need or want? What are their concerns? How have you gathered this information? What sort of information about your business experience and financial know-how will the funding institution want from you before handing you money? Lending institutions and grant committees want to understand your background and your plan to determine if your business is likely to succeed. A bank or investor will also want to see your plan for paying them back.

Start your business plan funding proposal by introducing yourself and the proposal with a Cover Letter and Title Page. Your Cover Letter should be brief: simply explain who you are, include all relevant contact information, and print the letter on your company letterhead. The Title Page should simply introduce your proposal and the specific project you are proposing. Some examples might be “Business Plan for New Panne Bella Italian Bakery,” “Proposed Expansion of Grayle’s Hardware Store,” or “Funding Proposal for New Downtown Art School.”

After the introduction section comes the section where you talk about your clients or customers: the people who want or need your goods or services. Here you will include topics that demonstrate your understanding of the business market. Depending on the complexity of the project you are proposing, you may or may not need to start off with a detailed summary (called an Executive Summary or a Client Summary). In this section, describe the market need that you intend to fill, and provide statistics and data to back up your assertions. You need to impress the proposal readers with your market knowledge. This is not yet the place where you talk about your goods or services. This section is all about proving a need or desire for your business.

After the market-centered section comes the section where you explain how your goods or services will provide solutions to the needs you described. You’ll add pages with titles like Products, Services Provided, Benefits, Price List, Services Cost Summary and so forth—include all the topics you need to describe exactly what you intend to provide and how much it will cost. Depending on the sort of business you are requesting funding for, you may also need to include descriptions of Facilities, Equipment, and Personnel that you need for your proposed project.

At each step in this section, you will need to describe expected expenditures and returns. Depending on whether you are requesting funding for an existing business or asking for money to launch a new enterprise, you will need to prove your case by including pages with titles like Funding Request, Income Projection, Breakeven Analysis, Project Budget, Annual Budget, Cost Management, Cash Flow Analysis, and Return on Investment. Also make sure to include a Repayment Plan to show the bank or investor how they will be paid back and potentially profit from funding your business.

After you’ve described what you are proposing to do and how much it will cost comes the final section, where you provide information about your company and your financial history. If you’re already running a business, you’ll need to provide a financial overview of that business, including pages such as a Profit and Loss Statement. Your goal is to conclude your proposal by convincing the prospective client that you can be trusted to deliver the goods or services you have described, succeed in your business, and pay back the funding. In this section, you’ll add pages like About Us / Company History, Awards, Testimonials, References, Qualifications, Capabilities, Our Clients, Experience, and so on. Include everything you need to convince the bank or funding committee that you know what you’re talking about and can do what you’ve promised.

After the proposal is written, take some time to make sure the pages look good, too. You might consider adding color and graphics by incorporating your company logo, selecting custom bullet points and fonts, or adding colored page borders. Don’t go overboard, though—keep the overall tone business-like.

Be sure to carefully proofread and spell-check all the pages. If your proposal seems sloppy, the reader may conclude that you are not professional and don’t pay attention to details. Recruit a proofreader who is not familiar with your proposal to do the final proof, because it’s nearly impossible to spot errors in your own work. Keep in mind that spell check cannot catch words that are correctly spelled but misused.

Save your proposal as a PDF file or print it, and then deliver it. If the bank or funding committee has specific rules, obey them to the letter. It’s common to email PDF files nowadays, but a hand-delivered printed proposal may impress the money-lenders more. If you have a lot of competition for limited funds in your area, put your best effort into the proposal and delivery.

You can see that each business plan funding proposal will include different pages because each must describe the market need, how the proposed project will meet that need, and why the management is credible and can be trusted with the funding.

But you can also see that all business plan funding proposals follow a similar format and structure. And remember that you don’t need to start from scratch—you can find templates for all the pages mentioned in this article in a proposal kit. A kit of templates will contain instructions and provide examples of information to include on each page. A proposal kit will also contain a variety of sample funding requests. Starting off with a proposal template kit with sample business plan proposals will give you a big head start on creating your own winning business funding proposal.

Tips on Writing an Effective Social Media Marketing Request For Proposal (RFP)

About a year ago, I wrote an article with guidelines on writing a website design and development Request for Proposal (RFP), which received a great response. Now I think it’s high time to do the same thing for those wishing to engage an agency for Social Media Marketing and other Online Marketing and Advertising consultation and implementation.

Below are my suggestions of how to prepare an RFP for social media projects, retainers and campaigns. I also suggest doing research online and viewing other Request for Proposals to see what works best for your organization. Keep in mind that whatever format you choose will determine not only how long the responses are, but also what type of focus you are looking for from the respondents. Each section of the RFP is outlined below, along with some explanation and suggested questions. Have fun!

Information about your organization and project

Introduction

The purpose of this section is to give a brief overview of the company issuing the RFP and the social media project or desired work relationship between the company and the vendor. Provide as much information as you feel is necessary to allow vendors to prepare an accurate proposal. If you feel that there is certain proprietary or other information that you do not wish to make public, require a Non Disclosure Agreement be signed before receiving that information. This may limit the participation of vendors, but it is oftentimes necessary to protect private information.

1. Company Overview

  • Organizational history
  • Your business objectives
  • Your company’s history using social media or reasons why your organization intends to begin to participate in social media

2. Overview of Project

  • State the project objectives and how they relate to the business objectives stated above. Explain the type of vendor relationship desired i.e. Project-based, Agency of Record, etc. Explain the current involvement your organization has with social media channels and how they relate to both your organization’s primary presence and any related campaigns
  • Explain the social media channels you wish the campaign to involve, unless you are looking for suggestions of which to use, then please specify that to the vendors
  • Explain how the project fits into your overall marketing strategy (online and offline) and if there is another vendor involved in other aspects of your Advertising and Marketing initiatives
  • Explain the measurable outcomes you would like to see
  • Explain the duration of the work – is it a temporary campaign, or an ongoing organizational marketing platform?

3. Overview of Audiences and Stakeholders

  • List primary audiences for the company, i.e. demographics, psychographics, etc
  • List primary information needs of each audience group
  • Identify if any market or audience research will be necessary in the execution of the campaign

4. Overview of Response

  • Make it clear the type of response you are looking for:
  • Are you looking for a hypothetical approach, or an explanation of the vendor’s process of how they will come to create your campaign. Many times a hypothetical approach is not the best way to approach an RFP process simply because a vendor will be missing several key pieces of information that might negatively affect their ability to propose a specific solution. We suggest looking for more general responses and weighing the effectiveness of past client work heavily

Guidelines for Proposal Preparation

  • In order to give all qualified vendors a level playing field, it’s important to set up an easy to follow schedule for both when your RFP is issued, when and to whom questions are allowed, and when and in what format responses are required
  • Specify the date the RFP was issued (Month, Day, Year). If your RFP is publicly listed, it will help those searching for RFPs on Google or by other methods to find relevant Request for Proposals
  • An optional requirement is to specify that all interested vendors register their intent to submit a proposal by a certain date – usually within 1-2 weeks of the RFP issue. This is a good way to limit the potential number of vendors who respond if you anticipate a large volume of proposals and would rather receive a smaller amount
  • We recommend allowing a question and answer period that ends at least 1 week before the proposal is due. It is up to you whether to allow questions by email, conference call or individual phone calls. We do recommend that you share all the questions (and answers) with all interested vendors in order to keep things as equal as possible. Always specify which format -phone call, email, and to whom these questions should be addressed. We recommend identifying a single person in your organization to be the point of contact. Just make sure vacation schedules, etc don’t interfere with this process, and if there is any other reason why the primary point of contact might need to be out of town during the process, specify a secondary point of contact
  • Responses from issuer to be sent by 20XX in the following formats (specify whether electronic submissions, hard copies or both must be either emailed, mailed or hand-delivered)
  • On the basis of the replies to the RFP document, a short list of potential vendors will be selected and this group will be asked to present demonstrations of their capabilities and vision for the project. These meetings will be completed by XXth, 20XX
  • Awarding of the contract to selected Vendor by XXth, 20XX
  • Work to commence by 20XX and to last until (if applicable)

Vendor Questions and Qualifications

The following is a series of questions that, if applicable, we suggest you ask the vendors submitting proposals. Some may not apply, but it is a great idea to get as much of an idea of the vendor’s approach and philosophy on social media as possible. Compare the responses both among each other, and to the research and reading that you have done to make sure that the vendor is up to date with the latest thinking and best practices.

COMPANY DETAILS

  • Company name and parent company name
  • Ownership structure
  • Years in operation
  • Mailing address (headquarters)
  • Other office location(s)
  • Primary phone
  • Fax number
  • Website and blog URL
  • Primary point of contact (name, title, phone and email address)
  • Total number of employees
  • Number of vendor employees whose primary function is social media
  • Current client list with those engaged in social media work identified
  • Percentage of total revenue that is social-media related
  • Three references for social media work including; company name, primary client name, contact details and brief explanation of services provided
  • Any potential conflicts with existing vendor client base and this RFP
  • Senior social media staff bios and links to social media profiles where applicable
  • Please provide a complete list of relevant social media platform and technology partners
  • References from clients currently engaged in social media work with the vendor

CAPABILITIES & EXPERIENCE

  • List all social media and online marketing capabilities
  • Do you have any proprietary tools or products related to social media?
  • Please list any experience you have with integrating social, paid and/or earned media
  • Is there a specific industry or type of work your firm specializes in?
  • Please list and provide links to primary social media communication channels for your company (i.e.company blog,Twitter account, Facebook group, blogs authored by principals, etc.)

SOCIAL MEDIA MARKETING STRATEGY

  • Please outline your social media strategy process
  • Which stakeholder groups do you typically include in a strategy engagement?
  • Describe the final deliverable of a strategy engagement
  • What is your approach to risk management in social media?
  • How do you incorporate existing applications, websites, microsites and newsletter programs into your overall social media strategy?
  • How do you ensure compliance with client legal requirements?
  • Please describe your approach to integrating across client marketing, customer service and corporate communications departments. Please provide an example of your work in this area
  • How do you approach adapting a traditional brand into a two-way dialogue?
  • Please provide a case study of your strategy work that resulted in a social media initiative and the business results achieved

REPUTATION MANAGEMENT & SOCIAL MEDIA MONITORING

  • What is your brand/reputation monitoring process (i.e. proprietary tools used, methodology, etc)?
  • What is your opinion on automated sentiment analysis?
  • What technology do you use to assist in online monitoring?
  • How long (on average) between a potential issue being posted online and being flagged to the client?
  • What volume of mentions has your organization handled in the past (e.g. 2,500 mentions per week)?
  • What is your quality assurance process to ensure that the large volumes of data gathered in the monitoring process are handled efficiently and representative of the overall online conversation?
  • Please detail your methodology for handling online crises
  • What services do you provide in support of online crisis management?
  • Please describe the structure of your crisis management team, including bios and relevant experience
  • How do you assess which mentions require immediate responses and which do not?
  • Please outline your general approach to sourcing and responding to comments
  • Please provide a case study detailing your work for the purposes of managing reputation or online crisis management, including outcomes and lessons learned
  • Please include a sample of your monitoring report format and/or a link to appropriate dashboards (specifics should be removed)

METRICS, MEASUREMENT & REPORTING

  • What methodology do you use for measuring the success of your social media programs for clients?
  • Please provide specific examples based on past work
  • Have you developed any proprietary metrics? How have you applied these for clients?
  • How have you defined Return on Investment (ROI) from a social media perspective in the past?
  • How do you take data points generated from various social media channels and measurement tools and combine to give an objective/comprehensive view?
  • What is your approach to server analytics and community analytics for program measurement?
  • Do you have the capability to measure cost per lead or cost per acquisition? Please provide an example of a project on which you have done so
  • What platforms are you unable to measure accurately, or able to provide only limited measurements from?
  • Please provide a sample of a measurement document or final report (specifics should be removed)
  • What percentage of the budget do you recommend be dedicated to metrics and measurement?

CLIENT EDUCATION & TRAINING

  • Do you offer social media training services for clients? If yes, what formats are they available in?
  • What internal processes do you have in place to ensure that your staff is kept current on social media innovations and best practices?
  • How do you measure progress and evaluate training effectiveness?
  • How do you recommend that clients keep up to date on the latest social media innovations and best practices?

SOCIAL MEDIA AND OTHER DIGITAL CHANNELS

  • What are your design, creative and community management capabilities?
  • What percentage of your staff is dedicated to building and deploying social media solutions versus management and consulting?
  • Please describe your experience with the following platforms and tactics:

– YouTube or similar video sharing sites

– Blogs, Podcasts, Vodcasts, Forums

– Content Management System (CMS)

– Customer Relationship Management (CRM)

– E-mail Marketing

– Search Engine Optimization (SEO) and Search Engine Marketing(SEM)

– Facebook Pages, Apps, API integration

– Mobile application development

– Twitter

– News sharing sites (i.e. Digg, Reddit, etc.)

– Virtual Worlds and Augmented reality

– Photo sharing (i.e. Flickr) and other content sharing sites (i.e. Scribd, Slideshare, Delicious, etc.)

– Social Media press releases(SMPRs)

– Crowdsourcing or Wikis

– Real world events organized via social media (e.g. Tweetups)

– Ratings/Customer service sites (i.e. Yelp, ePinions, etc.)

Please provide examples of social media channel development work completed within the last two years

COMMUNITY AND INFLUENCER OUTREACH (SOCIAL PR)

  • What is your process for identifying influencers within various social media channels?
  • How do you determine and define “influence?”
  • What is your outreach process for communicating with identified online influencers?
  • What tools and approaches do you use for Influencer Relationship Management? (Third-party, proprietary,etc.)
  • How have you integrated Influencer Outreach with traditional communications and/or marketing campaigns?
  • How do you approach seeding conversations within stakeholder groups?
  • What is your exit strategy with influencers once the initiative is completed?
  • How do you ensure authenticity and transparency when conducting outreach on behalf of a client?
  • Please provide a case study of an online community outreach project

CLIENT SERVICES & PROJECT MANAGEMENT

  • How is a typical client engagement with your firm structured?
  • How do you structure your account teams?
  • Please outline your internal communication structure. If your account staff is separate from your project management staff, please detail how these teams work together
  • If you are selected to provide social media services, who will be assigned to our business (please provide names, titles and short biographical notes)
  • What percentage of senior staff involvement is structured in to your projects? What role do they play?
  • How are your projects priced? Using an hourly rate? Blended agency rate? If the former, please provide a rate card
  • What change management practices does your agency employ?
  • What reports will be provided to the client in order to communicate project milestones and overall project health?
  • What is the frequency of these reports?
  • What is your process for gathering business requirements?

Writing a Request for Proposal (RFP) is a good first step when considering Online Marketing and Social Media work as it takes thoughtful planning to specify and construct an effective, integrated campaign. A well thought-out, quality RFP is essential to a successful endeavor because it helps you to focus on your goals and exactly how to achieve them.

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