The Place of Entrepreneurship Competence in Business Success and National Development

The pivotal position occupied by entrepreneurship as a sustainable tool for rapid economic growth and development of a country cannot be over emphasized. This is evident in several available literatures written by scholars on the subject matter but a closer examination of these literatures show tilted emphasis and concentrations on some common areas relating to entrepreneurship.

Increasing competitions, rapid and constant changes in internal and external environment of business activities, and the significant influence of Small and Medium Scale Enterprises (SMEs) on the economy generally have resulted in a growing interest in studying the role of factors stimulating successful entrepreneurship, business success and national development.

Though, entrepreneurship, have played and can play more of these positive roles, is not an easy vocation as it does not always guarantee a hundred per cent triumph. There are several critical areas of knowledge and factors that must be acquired and put in place to enable entrepreneurs achieve a measure of business success and consequently contributing to national development.

Several researches have been conducted in areas of entrepreneurship competency, entrepreneurship success and national development.

Most literatures relating to entrepreneurship and entrepreneurship success tend to unquestionably argue that most entrepreneurial fiascos are essentially due to inadequate financial resources (e.g. Adeyemo and Onikoyi, 2012). Such research outcomes have no doubt influenced government policy direction in many developed and developing countries of the world through the creation of financial agencies and provision of financial resources to business units for the sole purpose of boosting and sustaining entrepreneurial development for rapid national development.

The above, policy strategy unfortunately has led to the continuous negligence on the part of the government, scholars and business operators in these countries to considering other vital factors like entrepreneurial competency which equally contributes to successful entrepreneurship, business success and national development.

The current literatures on the subject do not provide sufficient explanations to the role general and/or specific competences play in successful entrepreneurship, business success and national development. This has thus, made the relationship between entrepreneurial competence and entrepreneurship success to be important topic within organizational literatures. The above fact is evident in several available studies done by scholars on the subject matter (e.g Crook, Todd, Combs, Woehr, and Ketchen, 2011; Mitchelmore and Rowley, 2010; Inyang and Enuoh, 2009; Laguna, Wiechetek, and Talik, 2013 e.t.c).

Many of these studies identified entrepreneurship competences like communication competence, financial competence, marketing competence, business ethics competence, social responsibility competence, decision-making competence and leadership competence as catalysts to entrepreneurship success and national development. We shall be duelling on our discussion more on these entrepreneurial competences to see how they individually contribute to successful entrepreneurship, business success and national development.

As said earlier at the beginning, entrepreneurship and entrepreneurship success play strategic roles in economic growth, economic transformation and development of the society. These roles are noticeable in the numbers of jobs created, the level of wealth generated and the rate of indigenous entrepreneurship promoted in several countries around the world.

There is no doubt that government of the world have put great efforts in promoting entrepreneurship development, business success and economic development through provision of financial resources directly or otherwise through various agencies and under different terms and conditions, this fact prompt one to ask a question of high concern.

Why are there still high rate of business failure around the world? Without much thinking, the failures are due mainly to entrepreneurial incompetency of those concerned with making the daily business decisions of these businesses. Many business failures can be said to be and are largely attributed to lack of entrepreneurial competence.

Most of the businesses failed unknowingly even before there are started because of lack of one of the required competence; project evaluation and management. This does not therefore; make it surprising while entrepreneurship competence has often been identified as the missing link for successful entrepreneurship, business failure and consequently crawling national development and in some instances stalled economy. What then is entrepreneurship competence?

Before we proceed to defining and explaining entrepreneurship competence and understand the contextual meaning in which it is employed in this writing with simplicity, it will be very imperative to first and foremost comprehend what entrepreneurship is.

Entrepreneurship may be defined as the process through which something new and valuable is created through the dedication and effort of someone who takes on financial, psychological, and social risks and seeks personal satisfaction and monetary rewards (Hisrich & Peters 1986).

European Commission, (2006) defined Entrepreneurship as a dynamic and social process where individuals, alone or in collaboration, identify opportunities for innovation and act upon these by transforming ideas into practical and targeted activities, whether in a social, cultural or economic context.

Critical assessment of the above two definitions summarized the concept of entrepreneurship by stressing creation processes and performance of targeted activities. Entrepreneurship as defined above is not necessarily limited to the roles and characters of entrepreneurship involving creativity, innovation and risk taking, and most importantly, the ability to plan, manage projects and to turn ideas into action in order to achieve set objectives for successful entrepreneurship. But, it requires tact, art and competency to achieve winning edge success.

Entrepreneurship success is a multidimensional phenomenon. It includes multiple criteria of financial characters like profit maximization, revenue maximization, dividend maximization as in the case of shareholders etc., and non-financial characters for example larger share of market, customer satisfaction, perpetual enterprise existence etc. To achieve success in any of the following sections, one must be competent in his/her chosen area of enterprise.

Entrepreneur competence can therefore be defined as the cluster of related knowledge, attitudes, and skills which an entrepreneur must acquire or possess to achieve an outstanding performance and optimize the business objective(s) amidst several constraints. Every job/role has a skill and competency requirement. Every career like entrepreneurship draws on the competence of an individual. For every entrepreneurial undertaking one needs certain competencies. Entrepreneurship competence is simply the skill which an individual needs to do an allotted entrepreneurial job successfully.

Entrepreneurship competence constitutes a cluster of related knowledge, attitudes, and skills, which an individual acquires and uses together, to produce outstanding performance in any given area of entrepreneurial responsibility. Some of these competences may be general and some peculiar to the chosen areas of enterprise. We may describe competences to mean abilities and skills, for a teacher or a performing artist, for example, it is the skill to communicate that plays a decisive role in their effectiveness besides, of course, their knowledge. For a craftsman or an artist, it is the creativity and skill in the chosen craft.

In like manner, entrepreneurial competences are critical success factors required for successful entrepreneurship, business success and of course national development. The subject thus, deserves solemn attention in entrepreneurial discourse and not to be neglected. There is no substitute for entrepreneurship competence for successful entrepreneurship, not even abundant financial resources can. There is no doubt as explained, entrepreneurial competence play important role in any successful entrepreneurial activities.

The following are some of the necessary entrepreneurial competences required for successful entrepreneurship and rapid national development. We shall be discussing below 8 of the basic essential entrepreneurial competence for successful business.

1. Time Management competence: Time is an economic good; it is an economic good worthy of effective and efficient management because of it scarce nature (Dan-Abu, 2015). Time is unique, unlike any other economic resources (input) such that it has no wing but can “fly”. Time is irreplaceable and irreversible. Time lost is lost forever and can never be recovered, and by that I it includes, time lost doing insignificant things. This is why few things are more important to an entrepreneur and for successful entrepreneurship than learning how to save and spend time wisely. One major causes of entrepreneurship failure in relation to time management is doing too many things at the same time in an inefficient manner.

To achieve more and be successful in the day to day running of an enterprise, the entrepreneur must be thoroughly equipped with time management skill. Investing and practicing effective and efficient time management skill is a profitable investment for every entrepreneur, since every efficient business act is a success in itself. It therefore means that, if every single act of entrepreneurial activity is undertaken with consistent efficient one, the enterprise as a whole must be a success.

Time management involve among others practices, commitment to work contract and taking personal pains to complete a task on schedule, this will promote confidence and loyalty on your business/organization and will thus led to winning of more contracts from clients again and again; prioritizing of task based on urgency and importance in relation to a project activities and delegating of task to subordinates.

Some common time consuming activities include slow decision making, inability to delegate, unnecessary interruptions, failed appointments, delays while traveling, poorly conducted meetings, procrastination, etc.

2. Communication competence: Communication is a two-way process characterized by sending and receiving of messages through a channel between sender and receiver. This may be verbal or non-verbal for example, telephone call and procurement proposal respectively. Good communication skill is an indispensable management tool for a successful entrepreneurship. It is through communication that procurements are made, business products/services are sold, business objectives are discussed, employees are recruited etc.

Communication competence is very important to the survival and success of every organization, this is regardless of whether the organization is a profit or non-profit making, private or public enterprise, involved in provision of services or sales of products, online or offline business etc. Communication competence is so vital to successful entrepreneurship that it goes beyond inter-personal communication; of course this too is indispensable to the success of the entrepreneur’s business.

A winning communication competence in an enterprise will help in disseminating circulars, minutes, letters and memos effectively reaching every intending individual, team or unit in an organization. It also facilitates efficiency through the saving of cost involved in sending and receiving the messages on the part of both the organization and the employees. Communication competence in enterprising organizations will facilitate large turn out and compliance when meetings are called or directives are given to be followed respectively.

Communication competence in like manner can speed up the time taken to make merchandize procurement in period of high demand; this can help the concerned firm increase profit during the period of shortages and high demand.

Developing and employing good communication skill in an organization will definitely lead to two fold success; the firm will be able to benefit from internal interactions among persons, departments and units, and externally benefit from interactions between it and the business transacting partners (outside world). We can therefore say in summary that, there is no business without communication.

3. Human Resources Management Competence: The relevance of human resources management competence to successful entrepreneurship, business success and national development cannot be over stressed. Though materials and capital are of equivalent importance to the entrepreneur, they are inanimate and unemotional; they demand no understanding of human requirements and inspirations for their effective utilization unlike human resources which need good and competent human resources management skill by the entrepreneur to successfully utilize it to optimum level in productive activities.

Human resources of some enterprise are the most difficult to obtain, the most expensive to maintain and the hardest to retain. Without the acquisition and practicing of effective and efficient human resource management skills, the capital resources earlier mentioned will not be effectively used. Generally, small and medium scale enterprises often managed by an entrepreneur do not have the luxury of human resource department that can interview, hire and evaluate employees.

Most of these decisions taking regarding the above are the responsibility of the entrepreneur and perhaps one or two other key employees. This is good why human resources management competence is important for successful entrepreneurship and national development. As the firm grows, there will be need to hire new employees; entrepreneur must follow important procedures for interviewing, hiring, evaluating and preparing job description for new employees. Instituting an effective organizational culture is best implemented when an entrepreneur is competent in human resources management.

4. Marketing Management Competence: The success of every enterprise involves selling of products/services; this is largely enabled through good marketing management, it is therefore imperative for an entrepreneur to have good marketing management skills.

Ebitu (2005:196) concord, that marketing is crucial to the survival and growth of any organization. It is through marketing that revenues used for bills settlement, assets acquisition, pursuing of business diversification and expansion objectives, settlement of dividend and tax liabilities and social responsibility projects are generated. The entrepreneur in developing good marketing strategies and marketing management competence must be conversant with and employ the four marketing mix of place, promotion, price and product.

5. Adherence to Business Ethics Competence: Every business has its ethics. Ethics deals with moral ability and obligations. It can be defined as a system of rules and principles that define right and wrong, good and bad conduct and the ordering of values in undertaking business activities in society. Business ethics is sometimes called management ethics, and it is the application of ethical principles to business relationships and activities.

Business ethics is becoming a subject of intense concern for society, which is now demanding that organizations should operate responsibly and uphold very high ethical standards to improve the quality of life of the people. Entrepreneurs, in light of the above, need to be competent in dealing with different public policies, trade union’s established standards and norms and customers’ concerns for high quality work for successful entrepreneurship.

6. Financial Management Competence: Every business enterprise requires capital with which to start and continue with its operations. Capital here means two things; money (finance) needed to start and operate the business and assets representing the resources provided by owners (equity) and creditors of the business (liabilities).

Mbat (2001:3) defines financial management as the planning, organizing, directing and controlling of the firm’s financial resources. Finance is the blood at the centre of any successful business enterprise, one of the features common to successful entrepreneurs is their ability to source for funds for their enterprise. The funds mobilized internally or externally have to be properly managed to ensure that at any point in time, there is adequate funds to cater for the day to day running of the enterprise.

Most entrepreneurial failures are due to the inability of the entrepreneurs to effectively distribute and manage funds. For example, an entrepreneur needs to acquire knowledge on financial management issues like anticipation of financial needs for the enterprise, fund raising sources, cost of raising fund from external sources, acquisition of funds, allocation of funds in order to yield optimum result through identification and maintenance of correct proportion of the firm’s finances in areas of savings, insurance and investments policy of the enterprise.

The important of financial management competence to achieving entrepreneurship and business success cannot be over stressed. We have seen many at times when financially buoyant “start-ups” crumble down to pieces after successful take off because of financial management incompetence of the management, caused by tied up funds as they watch helplessly as the business dive into ocean of failure due to lack of reserve funds to successfully execute contracts or perform business operation.

Leadership Competence: leadership can be defined as the ability to influence and motivate other person or group of persons towards achieving a shared a set objective. Leadership competence is also another important single factor determining business success or failure in our competitive, turbulent, fast moving, free global market economy.

According to Ilesanmi, (2000: 187) successful entrepreneurs are successful leaders; they have power and motivate the entrepreneurial venture. The ability to produce the necessary leadership is the key determinant of achievement in all-human activities, the quality of leadership is therefore a decisive strength or weakness of any successful entrepreneurial endeavour.

Successful entrepreneurship requires creative, unique leadership qualities and personal styles. It involve seeking opportunities, initiating projects, gathering the physical, financial and human resources needed to carry out projects, setting goals for self and others, directing and guiding others to accomplish goals. Effective leadership is therefore a powerful tool required for successful entrepreneurship, business success and national development. Good leadership competence helps an entrepreneur to turn his/her business vision into reality.

7. Social Responsibility Competence: The establishment of every business enterprise is backed up by the profit motive. It is the profit that drives entrepreneurs to starting businesses, motivate shareholders into buying shares and private capital owners into investing their capital in a company. The profit motive though leads to the production of goods and services; the entrepreneur’s business venture also has the responsibility to embark on certain projects within and outside its operating environment as part of its social obligations.

Businesses should not only be concerned about the quality of goods and services they produce to generate profit but must also pursue policies that sell their enterprises by contributing to the quality of life in their operational environment. The business operators have responsibility to protect and improve society. Their actions during production and marketing should not in any way endanger the community or society. Entrepreneur can earn more profit by displaying high degree of corporate responsiveness, which is the ability of an organization to relate its operations and policies to the environment in ways that are mutually beneficial to the organization and the society.

The entrepreneur for example needs to make contribution to community development, product safety, employment generation, ethical business practices, and contribution towards educational activities in the community of operation. An enterprise for example can award scholarships to students, create opportunity for apprenticeship training and so on. Undertaking some of these social responsibilities may endear the entrepreneur’s enterprise to its host community; enhance his image and social standing, and consequently contributing significantly to his business success.

8. Decision making Competence: Decision making is very important to the success of an entrepreneur, this skill is at the core of every successful entrepreneurial activities. Decision making is the process of selecting a line of action from available alternatives. This selection process may be very difficult especially when the available alternatives are numerous or the decisions to be made or chosen from are risky ones.

Many potential entrepreneurs have difficulties in bringing their ideas to the market and creating a new business because making a decision is one thing and making the right decision in a given circumstance is another. The actual making of effective entrepreneurial decisions has resulted in several new businesses being started throughout the world by those having this decision making skill necessary for successful entrepreneurship.

An entrepreneur makes decision on a daily basis and therefore has to acquire adequate knowledge and skills in decision making to enable him/her make the right decisions.

Most of the entrepreneurial competences have been studied in isolation and with little effort to recognizing their mutual relationships to entrepreneurship success and business success. In a study aimed at explaining entrepreneurial competences in order to rank them according to the level of their importance to successful entrepreneurship by Edgar, Dirk and Danny, (2005) shows that, entrepreneurs on one hand considered decision making the most important competence while scholars in their different writings are in support of identifying business opportunities competence as the most important when embarking on an entrepreneurial venture.

In another study aimed at explaining how general and specific managerial competencies relate to the business success of small and medium scale enterprises (SMEs) by Laguna, Wiechetek, and Talik, (2013) proved that general and specific managerial competency is significant predictor of success in running a business. They further stated that specific managerial competency demonstrated to be a mediator between general competence and Small and Medium Scale Enterprises (SMEs) success.

In a similar study conducted by Rosária de Fatima Segger Macri Russo and Roberto Sbragia, (2010) who opined that the operational responsibilities of a project manager (planning and controlling) are in stark contrast to the characteristics of an entrepreneur. In light of the above contradictory viewpoint, their research which was directed at assessing whether managers showing entrepreneurial characteristics are associated with more successful projects or not found within their study sample an empirical evidence supported their hypothesis that the possibility of a given project having a successful outcome increases with the enterprising tendency of its manager.

After critically examining the necessary entrepreneurial competences required for successful entrepreneurship, business success and rapid national development. It will be important to quickly add here that no single or sets of entrepreneurship competence are more important to the other. It is only through the combination of the competences that an entrepreneur can achieve maximum business success.

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The National Entrepreneurship Development

Is SMEDA Working for National Destiny?

SME Baseline survey 2009 may provide a functional start to National Economy.

If we explore the history of National entrepreneurship and its development we shall find that almost every company we know today began as an SME. Europe, United States, China and our neighbour India started developing Microsoft industries with small man power in a rented house or in a small industrial unit.

Vodafone as we know it today was once a little spin-off from Racal; Hewlett-Packard started in a little wood shack; Google was begun by a couple of young kids who thought they had a good idea; even Volkswagen at one point was just a little car maker in Germany.

It is believed that Small and Medium-sized enterprises (SMEs) as key actors in national development and employment creation.

World trade and manufacturing is now shifting to east. Small and medium-sized enterprises (SMEs) are a very assorted group of businesses usually operating in the service, trade, agri-business, and manufacturing sectors.

The contribution of uplifting National Economy and improving National prosperity the role of Small and medium industries is imperative.

In Pakistan small business and cottage industries hold an important position in rural areas. In 2005 infrastructure in remote areas had improved considerably. Most villages are self sufficient in the basic necessities of life.

They have their own carpenters, blacksmiths, potters, craftsmen and cotton weavers. Many families depend on cottage industries for income.

Due to the tremendous effort of Smeda (Small and medium enterprises Development authority) the concept of small industries have also gained immense importance in cities and towns. Government should encourage cottage and small-scale industries

Government support to this workable Organization with its proven success record both in rural set up, cities and towns is crucial.SME BASELINE SURREY-2009is a tremendous effort done by the team of policy and planning division of Smeda under the dynamic leadership of its chief Shahid Rashid. This survey conducted by Gallup Pakistan with the financial assistance of Asian Development Bank is inclusive report and guide line for SMEs policy makers. All the chapters of this survey reports grab the attention of business community as its deals with almost all related aspects that bound with promotion of entrepreneurial culture.

The objective of this survey is;

• To assess the baseline perception of SME’s on various issues and institutions.

• What are the factors causing SME’s in Pakistan not to grow.

• Why people (Entrepreneurs, Men and Women) are reluctant to move ahead to achieve affluence for themselves for Nation as a whole.

Research and Development are important factors of enhancing production and knowing new business techniques. SME Baseline Survey 2009 indicates an alarming picture. It states that 45.2 percent SMEs do not spent any income on R & D. Generally, SMEs are satisfied in producing the stuff traditionally. It is a matter of grave concern. This survey can help the policy maker to devise the future plan for SMEs development.

In a Symposium held at a local hotel under aegis of the Small and Medium Enterprises Development Authority (SMEDA) on 18th May,2009, in which renowned economists, policy makers, high ups from business community and professionals from media were invited.

Chief Guest Mr. Sartaj Aziz, former Federal Finance Minister showed his apprehension that concrete step is yet not taken to promote the SME sector despite the facts that government knows the obstacles that messing up mess up Small and Medium entrepreneurs. Neglect of merit, political interference and law and order situation are responsible for present economic condition of Pakistan he added.

Mr. Awais Mazhar Hussain, a prominent business leader said that Small Businesses are the back bone of National economy if properly looked after and backed by the government. Vocational training and improved infrastructure can turn the potential in profit in real sense. Mr. Awais appreciated the valuable role which SMEDA has been playing with commitment and zeal in limited resources since its inception in 1998.

Dr. Salman Shah, former Finance Advisor & renowned economist praised the role of policy and planning division of Smeda for conducting such a useful survey. He was confident that the current survey will be helpful to draw measures for the required support for growing SMEs as well as for the existing SMEs.

SMEDA could not meet the high target of developing the widest sector of economy known as SME sector with its present budget of Rs.150 million per annum only.

Mr. Shahid Rashid, CEO SMEDA thanked for the financial assistance provided by Asian Development Bank for conducting this survey. He also admired the efforts made by policy and planning team for their dedicated efforts for the preparation of survey report.

Time is slipping away. China, Malaysia, India are emerging economy. China has declared New Strategies to capture the world Market under the slogan China’s way of war.

Like Malaysian Government Pakistan Government should place the development of SMEs on a high priority area and this should be reflected in its National development agendas. With the consultation of highly skilled staff of SMEDA the policy makers should prepare the key strategies for SME development in coming years. Like

Malaysia Pakistan Government may constitute National SME Development Council.

The consistent progress and devote work of SMEDA during the last 12 years reveals that SMEDA is a right organization to be trusted. Ministry of industries and production should give maximum incentive to this viable institution.

If we develop industrial infrastructure, make friendly policies for entrepreneurs, give priority to human resource development and more importantly say good-bye to nuisance of fleeting policies, over time these measures will reduce trade dependency to the markets of other countries and decrease its vulnerability to external pressure or shocks.

(By Muhammad Ahmad Sheikh (International Freelance Broadcaster/ journalist / Incharge R & D, the Sheikhupura Chamber of Commerce & Industry

I Flopped Badly At The National Finals!(How Not To Prepare For/Deliver An Important Presentation)

Background

In November 1997, while observing my annual leave from work(as a 27 year old brewer in Guinness Benin Brewery), I wrote and presented a paper titled “Statistical Process Control (SPC) and Target Setting” at the 1997 edition of the Nigerian Institute of Management’s Young Manager’s Competition. The paper was based on work I had done(mostly in my free time) in setting up various process control/reports computerisation systems in departments(Production/Brewing and Packaging/Bottling) where I worked.

The paper discussed the use of CUSUM(Cumulative Sum Deviation) charts, Total Waste Unaccounted For(TWUF)(TM) – a concept I developed in the process of carrying out a beer waste investigation on one of the brewery’s product lines – along with other simple SPC tools, based on the real-life projects I had carried out at various times during the course of the year(1997).

Regarding TWUF(TM), I had returned to the brewing department from another secondment as Packaging Shift Manager to the Packaging (bottling) department in February 1997, when I was recalled on the request of the Packaging Manager – Alex Okorodudu – to carry out a beer waste investigation on one of the bottling lines. In the course of that investigation, I developed the concept of TWUF(TM), which through mass balancing made it possible to quantify beer losses that could not be traced to a known waste point.

Eventually, I used TWUF(TM) to identify the startup and shutdown operations at the bottle filler machine as being responsible for creating an apparent(i.e. false) beer waste situation. Modification of the mentioned filler procedures led to an immediate normalisation of waste values recorded.

Deciding To Enter For The Competition/Getting Approval From Management

My decision to enter for the NIM competition was influenced by a need I felt, to share the experiences I had gained in the practical application of statistical tools for useful purposes in a business.

Prior to entering that paper for the competition, I had given out copies of it to senior managers in the company’s Lagos office, like Alistair Reid(then Operations Manager, Lagos), and Abiola Popoola(Head of Human Resources). Apart from seeking their input, I did this to get their consent and be sure it was okay to use the company information I had included.

Important Note. If you plan on using any data from your current workplace in an activity outside the company, it is imperative that you consult competent officers of the company to advise you on how to go about doing it. Play safe by getting the responsible person(s) to give you the go-ahead, before you send out any information or material regarding the company’s activities. That way, you are unlikely to make the mistake of giving out sensitive information that could get you into trouble.

You may not have plans to enter a paper for a competition like I did, but you might want to send out an article for publication in a newspaper or other media. Check with those concerned to be sure that all you have put into your write-up is “safe for public consumption”.

Presenting The Paper At The Zonal Finals

On 15th November 1997, I presented my paper before a packed audience in Kakanfo Inn(Ibadan, Oyo State) where the Western Zonal finals were held. At the end of the day, I was announced as runner up, which meant that I had qualified for the Lagos national finals along with the winner of the zonal competition. Looking back, I recall feeling very confident during the delivery of my paper on that day.

Not long after I resumed work from my annual leave, I informed my boss – Greg Udeh – of my outing at the NIM zonals, and the fact that I would have to travel to attend the National Finals in Lagos. He was naturally pleased to learn of my initial achievement at the zonals and the next day, announced my achievement at the brewery meeting for departmental heads. Not long after, I found myself – midway through conversations – getting asked about the competition and being wished best of luck etc. Maybe all that attention got to me, and made me “forget” to at least mentally rehearse my presentation.

Travelling For The Lagos National Finals

Due to limited number of brewers available that day, I had to cover afternoon shift duty on Friday (2.00pm till 9.00pm) before I could take off on my journey to Lagos. It was nobody’s fault really – just one of those unexpected developments that shift workers have to deal with.

The finals were scheduled to hold from 9.00am prompt on the morning of Saturday December 13th 1997 – so I knew I had to get into Lagos before 7.00am, in order to pick up a cab in time to reach the Victoria Island “Management House” of the NIM – venue of the finals.

Within thirty minutes of arriving at the ever busy Benin city Iyaro motor park, the Peugeot station wagon I boarded took off with six passengers for Lagos. This was at about 10.30pm. Some four hours later, we arrived at Ojota park in Lagos. All the cabs and buses had retired for the day by this time(approx 2.30am Saturday morning), so there was nothing else to do but plead with a taxi driver to let me catch up on some sleep in the passenger front seat of his cab. 🙂

Suddenly I heard the loud chanting of a bus conductor calling passengers for Palmgrove. The time was about 5.45 am. I quickly thanked my “sleeping companion” and picked up a taxi heading towards Pedro/Shomolu. Arriving at my parent’s house in Gbagada Estate, I hurriedly took a shower, changed my clothes, and explaining to my surprised mother that I had little time left, jumped back into the taxi, which sped off towards Victoria Island. At about 7.30 am, we arrived at the NIM Management house on Idowu Taylor street.

Relief written all over my face, I quickly went in and confirmed that start time was 9.00am. That was when it dawned on me that I had not eaten anything since the night before. One of the security men at the gate kindly directed me to a “quick-snacks corner”, where I “quickly” downed some, with a bottle of soft drink.

Returning to the NIM premises, I found a place to sit that enabled me observe preparations being made for commencement, while I opened my folder and began studying the paper copies of my presentation (projector) transparencies.

Presenting At The Lagos Finals – The Unthinkable Happens!

Not long after, following some welcome speeches/opening remarks and introductions, the competition commenced. When the 3rd (of eight) finalists – Mitchell O. Elegbe – finished presenting his paper(titled “Achieving Competitive Advantage Through Information Technology In Emerging Economies“), I heard my name being announced. Minutes later, I was standing in front of the packed auditorium introducing my self and paper.

Based on hindsight, I now realise that the unavailability of a projector at the zonal finals(which caused the organisers to ask us to dispense with our transparencies and speak freely referring to any speaker notes we had) probably blinded me to the need to rehearse for the National finals with a projector.

As “luck” would have it, the projectors had been made available at the National Finals and I found myself having to pause intermittently to slot in the appropriate slide for the next set of points I wanted to make. This went well initially, but since I had not really taken time to rehearse since the zonals, especially following from the fact that I had found no need to use the slides back then, I struggled quite a bit. I cannot be certain, but it is possible that THAT also contributed to my not thinking “clearly” when I later experienced a little setback during the presentation.

To cut the long story short, about ten (10) minutes through my presentation, I turned to pick a slide containing charted data depicting the use of the CUSUM concept, but found it was missing. Feeling my heart skip a beat, I lifted the other slides up by the edges to see if the CUSUM chart was there but it was not. Speaking into the microphone, I apologised to the puzzled audience, explaining that I was missing a slide. One of the judges, after some seconds had passed, said “Mr Solagbade, your time is fast running out. “.

I nodded, but kept on looking – convinced I could still find it in enough time to use it and finish the presentation! Unfortunately when it was about 1 minute left(out of the 15 minutes allowed) I still could not find it. I had wanted so badly to impress the judges and audience like I had done at the zonals, that I could not help feeling at this point, that the mishap would have killed any chance I had of getting anything better than last place!

This made me decline to take up an offer from the judges to allow me three(3) extra minutes to do a decent round up of my presentation. Instead, I told the audience – in a very serious tone – that I was convinced the paper had a lot of useful information for companies in the manufacturing industry, and encouraged them to take time to visit the NIM library and read through it in future. Dropping the microphone, I returned to my seat as muffled applause/murmuring from the audience continued.

Surprise! Despite My Blunder, I Still Get Placed 5th Overall

Going by what I said above, you can therefore imagine how shocked I was, when the judges in announcing the final results later in the day pointed out that the verbal presentation(I had flunked) only carried 20% of the total marks available, while the quality of actual paper submitted carried 80%!

However, before they announced the results, they also read out other criteria for rating the contestants, one of which they defined as “the confidence demonstrated by a contestant in his/her paper“. Looking back, I believe it was the confidence with which I had recommended that the audience refer to my paper in the NIM library that led the judges to award me points that resulted in my winning 5th place despite my bungled presentation.

So it happened, that despite an aborted presentation, my paper which was adjudged to be of high standard(with the concept of Total Waste Unaccounted For – TWUF(TM) – being singled out for mention) eventually placed me 5th out of eight(8) finalists. As the results were being announced, my mind went back to what one of the judges had said to me during lunch after the last contestant – Friday E. Eboh – had completed his presentation(titled “Public Relations In Management: Issues and Challenges“).

He had said “Solagbade, you should have simply continued with your presentation when you could not find the slide quickly enough. You were doing well up to that point, and to be honest, I don’t think anyone would have noticed if you did not show THAT particular slide.” I realised he was right. I alone knew the slide existed – they did not! So, if I had chosen to skip it during my presentation, they would not have known better!

I learnt a painful but useful lesson that day, to always rehearse my presentation well ahead of time, no matter how well I think I know it. The experience also impressed upon me, the importance of running through a checklist of all the items I need to take with me for a presentation so as to avoid missing out any important ones – like I did the CUSUM charts slide.

Back At Work – A Senior Manager Tells Me Where I Went Wrong

When I returned to work the following week, I sent a little note about the outcome of the finals to one of the senior executives in Lagos – Ian Hamilton – who had been particularly supportive, telling him how bad I felt for not having done better etc. He sent back a post-it note attached to my note, on which he wrote “Tayo, 5th place overall in NIgeria! You should be proud of yourself” Then regarding the mishap during my presentation, which betrayed inadequate “practice” on my part, he wrote: “Even the members of the (Guinness) board rehearse their presentations many times before they have to deliver them!

I took his correction to heart and used it to drive myself to become proficient in delivering presentations subsequently. I believe an indication of how proficient I had become was evident during a presentation I was invited to deliver at the Center for Management Development, in Lagos. This event took place in September 2002, about 9 months after I had voluntarily resigned my appointment with Guinness to go into business for myself.

(Read my article titled http://ezinearticles.com/?Should-You-Quit-Your-Job-or-Start-Your-Business-Part-time?&id=172008″>”Should You Quit Your Job Or Start Your Business Part-Time?” to learn why I decided to quit my job despite the promise of a bright career future in the company).

On that day, less than 15 minutes after I was introduced/began delivering my paper, the following happened within about 5 minutes of each other:

a. The center’s Training Manager slipped me a note asking that I “Please finish in 1 hour” (instead of the two hours I had been originally told I would be making the presentation in).

b. An electric power cut suddenly occurred!

Both potentially disturbing/unexpected “changes” however did not bother me. When the lights of the PC projector went out that afternoon in the CMD’s main auditorium, I was fully prepared in every way. I simply picked up the printed power point speaker notes I had put on the table while preparing to start my talk, flipped to the page containing the points I was making before the lights went out, and – after making a joke about the loss of power supply – continued, and eventually concluded, my presentation well within the revised one hour time slot.

Useful Lessons You Can Take Away

The most important point I wish to make here is that this activity I chose to engage in (i.e. writing a research paper based on my workplace experiences/entering it for a national level competition) gave me an opportunity to interact with senior managers on an informal level – and get noticed/establish potentially useful relationships.

If nothing else, the fact that I had sought them out in the pursuit of a personal development goal could have made them think of me positively, and probably influenced the positions they would have taken if/when an issue regarding career moves had to be taken. In addition, I got considerable attention across the brewery for getting that far in the competition. All of these would have made me get noticed by a larger number of decision makers – which would NOT have been the case if I had not gone for that competition.

It is possible that the above possibly led them to recommend(or support) that I be given certain career advancement opportunities ahead of my peers in the company. I say the foregoing in light of the fact for instance, that a year later, in 1998, I would be nominated twice – first time for four weeks, and the next time ten weeks – to relieve the substantive
Technical Training & Development Manager(TTDM) – on a management grade one-step above that which I belonged to.

The point I have tried to make above, by referring to my career, is that you can intelligently create opportunities to showcase your unique abilities to decision makers in your company, by engaging in activities that afford you the desired exposure. However, it might be wise not to make impressing your superiors the main objective of venturing into such an activity as the one I took up for instance.

Towards improving your presentation skills, and taking needed actions/precautions, you may find the following lessons I learnt of some use:

1. Get Adequate Pre-Presentation Time: I should have sought the support of my boss/brewery management to get away from work earlier so as to be able to travel for the event and arrive on time. This might have helped to get myself organised and I could have discovered the absence of the slide BEFORE the presentation.

2. Practice, Practice, Practice! I would have fared better if I had made conscious effort to rehearse my presentation well ahead of the finals. The achieved familiarity with my presentation might have made me more confident to carry on despite being unable to find the slide.

3. Coaching Tips From Experienced Others: I could have sought tips about handling hitches or problems during presentations. Experienced speakers – like many of the company’s senior executives may have been able to share their personal ideas about how to prepare with me. Some may have prompted me to be ready for when things go wrong – drawing on their personal experiences. For instance, today, if I have to coach anyone on making presentations, one of the most important topics I would cover is “What Can Go Wrong, And What You Can Do – Inspite Of Setback(s) – To Ensure You Still Deliver A Good Presentation“.

4. Quitters NEVER Win: If I had remained calm, and carried on with my presentation without letting on that something was wrong, I could probably have earned enough additional points to eventually do much better than winning 5th place. Instead I let myself get upset upon discovering that my slide was missing. You will want to avoid making the same mistake if/when you find yourself in a similar situation.

Summary

Overcoming temporary defeat(i.e. failure) or adversity; recovering from setbacks, or correcting and learning from mistakes we make, will ALWAYS make us improve in our abilities to do what we do. It is for this reason that I end this article by saying: even if you DO have a bad presentation outing, know that the experience presents you with a potential learning opportunity to become BETTER at delivering presentations.

Simply make up your mind to identify where you went wrong, and learn what you need to do differently in future, to make your presentation successful. Do this as/when necessary, and you will eventually achieve your desired goal of being able to deliver successful presentations repeatedly and consistently.

Good luck!

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