Challenges for The Supply Chain Management In India

The average supply chain cost in the U.S is almost 8.5 % of its entire GDP. On the contrary, the average supply chain cost in India is as high as 13.5 % of its entire GDP.”

But wait a minute! cause the bad news does not end here. In 2018, India’s rank on World Bank’s Global Logistic Performance Index(LPI ), one of the most recognized way of measuring the ease of doing business based on the condition of existing supply chain and logistics infrastructure in a particular country, went down to 44 from her earlier position of 35 in 2017.

Whereas countries like Germany, Netherland, Belgium and UK which always tend to eliminate all sorts of disruptions in their entire national and international supply chain management system successfully acquired first, second, third and fourth rank respectively.

All of these above-mentioned factors do not show any bright side of Indian Economy. According to the latest survey, the net worth of losses that are occurring, especially because of poor supply chain infrastructure and lack of proper managerial strategies, are nearly around $65 billion. Clearly, the supply chain and logistics management companies in India are definitely suffering from a lot of challenges.

Problems and Challenges:

In India, Supply chain & logistics management is facing both the demand side challenges and supply side challenges which are explained below.

Demand Side Challenges:

Demand-side challenges are basically related to the unstable price factors and the differentiating varieties if consumer requirements. We all know that India is a country of infinite contradictions and full of unimaginable diversity.

You can simply understand this fact by just taking a ride from one state to another. You will be able to recognize new culture, new languages, new dialects, new food style and above all idiosyncratic traditions, just after crossing almost every 40-50 km geographical distance.

As a result, it is not quite possible for a single manufacturer or even for a small group of industrialists to satisfy such a varying and highly differentiated set of consumer requirements.

What we require in this context is a bridge or more precisely a perfect organized supply chain collaboration system between the manufacturers, distributors, local agents and retailers who are directly connected with the domestic consumers.

Supply-side challenges:

There are dozens of Supply-side challenges which basically hamper the entire supply and distribution system. Some of them are listed as follows:

1-Poor Distribution System

2-Inadequate Infrastructure.

3-Amature 3PL companies

4-Complexities in Taxation

5-Stringent Trade policies

6-Closed Economic Policies

7-Dispersed Market

8-Old & outdated technologies.

9-Lack of Skill & professionalism.

Small Business Management and Entrepreneurship

Owning a successful business is no longer reserved for a lucky few. It is because there are some rules followed by those successful business people in making the business people to climb the richness ladder with assurance and comfort ability although any business is about risking and that the higher the risk the higher the reward or profit.

When you want to startup a business you first must have an idea, example of business ideas are like opening up a hairdresser, opens a salon, a shop and much. Generally, people do make huge mistake. Just because they are thinking about the job and not the business. Only because you are a good chef does not mean you know how to run a restaurant. More important, it does not mean a restaurant would be successful in your market. So you have to clearly assess and evaluate your business idea before implementing it.

Business wise you have to make sure that what you are going to produce Is it a product or service they have fallen in love with. Again, just because you love something does not mean a profitable business will come of it. This is especially true for first-time entrepreneurs. Learning how to run a business is hard enough; you don’t need to make it any harder by doing something you love rather than something customers love paying you a good profit for or producing what you want instead of what they want.

There are some guidelines on how you are sure that your intriguing idea is also something from which you can truly make a profit? There are three essential considerations one has to bear in mind.

Make sure the product or service has a repeat buy. This is by far the most important aspect of long-term business success. You have to have a product or service that people will keep buying. It is better and more profitable, in my opinion, to have a pool cleaning company than a pool building company. Put another way, a business owner should focus on getting a customer once, but making a profit from that person for a very long time.

Be certain you have a high profit margin.

There are very few companies that can compete long term on a “we are cheaper” marketing platform. In any new business, you need to watch your cash flow–and if you are trying to work with low profit margins and make gains in volume, you will need to have a high level of working capital to keep you running through the lean profits early on. Having a higher margin is extremely important when you are growing a business so you can self-finance your growth.

Build a strong support team because a good idea is not enough. The idea counts most, yet a quality idea must still have a great team of people behind it to give it wings. Time after time, when people bring me a business investment proposal or an idea they want to take to market, I ask them who is on their team and they respond with something crazy like, “Oh, we have not hired anyone yet.” Get a board of advisers. Get a team of professional accountants, coaches, lawyers and bankers. A great team will greatly improve the chances for success of any business.

Now if I were going into business today, to be sure of the market what would I choose? I would start with one premise and some hot industries. Here the premise is, you do not make money panning for gold, and you make money selling pans. Get in the way of a buying frenzy, and you will be a success. Therefore the fastest way to make a restaurant profitable is not by having a great chef and great decor or big buildings it is by attracting a starving crowd with money so that they can eat the food in exchange for their money.

In other words look for an idea you can take national or, even better, global at some stage. Although it might be fun and a challenge to establish yourself locally right now, but eventually you’ll want to build something much bigger for the future and also expand you business.

Top 5 Mistakes to Avoid When Selecting Intellectual Property (IP) Management Software

The investment made in Intellectual Property (IP) management software can work wonders in helping IP departments gain visibility, lower administrative costs, improve accuracy, and increase productivity. Unfortunately, a significant percentage of Intellectual Property management systems purchased are never fully implemented or don’t deliver the utility the customer hoped for.

Here are the five most common mistakes made when selecting Intellectual Property management software:

Mistake #5: Not Knowing What You Really Need in IP Management Software

Before diving right into choosing a solution, take the time to understand what you really need. For starters, determine whether you require a fully integrated Intellectual Property Asset Management software, Patent Docketing software,or IP Matter Management software.

Often, this depends on the issues you are trying to solve or the opportunities you are trying to capture, as well as the size and structure of your department. For example, if you don’t file many patent applications or trademarks, you should first get that data organized in a centralized repository. Your core team should be able to access and generate reports from them.

If your IP portfolio is getting large enough for you to manage, and you think that providing access to inventor community and law firms can reduce administrative costs, you should look at a robust Intellectual Property management system. This type of system will allow you to streamline your processes and improve productivity at a lower cost and with fewer resources.

Before diving into the selection process, ask “What are our top five needs?” If these key needs are not identified, it may be difficult to distinguish between vendors. Many vendors claim to do many things. The vendor’s strengths must match the company’s key needs.

Mistake #4: Not Recognizing the Uniqueness of Your Business

Every IP department is unique. Without configuration capabilities within the software, you are more susceptible to failure during software implementation.

While initial license and maintenance fees can sometimes appear lower, these hard coded solutions will often result in increased costs due to extensive customization requirements, upgrades, ongoing maintenance, and longer system deployment timeframes. Essentially, you may end up reducing and delaying your overall return on investment.

Avoid choosing a software that limits your team’s capabilities and your department’s growth. Your software should enhance your business, not hinder it.

By choosing an Intellectual Property management software solution that can adapt to your business processes, you will get better user acceptance, improved efficiencies, reduced costs, and faster ROI.

Mistake #3: Not including Key Users in the Selection Process

Surprisingly, many IP department still select computer systems without soliciting meaningful input from key users. At the beginning of your selection project, form a selection team with representatives from all affected teams such as patents, trademarks, docketing, licensing, compliance and billing. The active participation of key stakeholders will not only help ensure all bases are covered, it will also result in a better decision and fewer complaints after implementation.

If possible, you should also include a representative from your IT department. The IT Liaison can help you in identifying any issues related to deployment, data migration, integration and security.

Mistake #2: Evaluating Too Many Vendors:

Avoid vendors that offer a deal that is “too good to be true”. You may find yourself missing the essential tools you need to conduct your business after implementation. Many of these bargain systems also provide very rigid solutions, making it difficult for you to meet the unique needs of your inventors, patent committees, and law firms. Also, You may need to reinvest additional money toward upgrading, or in some cases replacing, your system later-thereby reducing or eliminating all together any savings that you might have originally experienced.

Choose no more than four vendors at the start of your search. If more than four are chosen, it often becomes difficult to remember who does what. If none of the first vendors will meet 80 percent of the key needs, dismiss these and begin investigating several more.

Mistake # 1: Not Investing in Intellectual Property Management Software for the Long-Term

When choosing Intellectual Property management software, be realistic about your expectations and perceptions of cost. You’re making an investment to improve or enhance your processes. So, while hard dollars spent are important, the key is choosing the right Intellectual Property management software. Choose the right partner who will provide you with a fast and effective implementation, high ROI (Return On Investment), and low TCO (Total Cost of Ownership) after implementation.

Use your intuition and good business judgment when comparing provider costs. Look for applications that support your ability to achieve your department’s long term primary strategic goals and work within your budget. Hasty decisions in favor of the lowest cost IP management software provider or solution now may leave you plagued later with hidden costs, and delay or eliminate any ROI for your business.

Several progressive legal departments have realized better and more predicable processes, improved productivity, and better control over law firms with Lecorpio’s IP management software. Lecorpio IP Asset management solution includes invention disclosure management, patent management (including docketing), trademark management, domain management, open source management, licensing management, contract management, standards management, IP transactions management, and spend management.

The Value of an International Degree in Business Management

“If opportunity doesn’t knock, build a door” – This quote by Milton Berle, one of the most prominent faces in the celebrity world who stunned the Golden age of television, holds an in-depth significance when it comes to building a successful career in the present-day corporate world.The modern-day trading bodies hold structures that are growing wide and expansive with time, embracing new ideas, concepts, and strategies. The increasingly changing business trends are the greatest evidence of the fact. Organizations nowadays aim to operate on a comprehensive platform by reaching out to international businesses, exchanging necessary know-how’s, and implementing them in their own ventures. It is hence crucial to understand that just earning an undergraduate degree in business management is not at all going to help you to make your mark in the professional arena.

Today, anyone aspiring for a career in the management domain needs to have a global mindset to get a career break in the current business industry, which comes through zestful learning, exploration, industry exposure, and training. ‘International’ is an earnest tag in today’s business world that is highly valued by the corporates and recruiters. An international degree helps you create a robust bridge between you and your future career, through which you can achieve a greater exposure to attain the opportunities in the first place. If you see, in the current times, getting the chance to attend an interview is a more significant challenge than cracking one. This is mainly because of the increasing percentage of business management students graduating every year, imposing tough competition to each other. Demonstrated below are some of the rationalizations that will help you understand the value of an international bachelor’s degree in management and how it is one of the best decisions you can take for a robust management career ahead.

Interacting, connecting, and learning directly from top international executives

Learning under the mentorship of international executives and professionals possessing rich global experience can significantly increase your worth in the industry. When you step towards attaining an international degree in business management, you not only get to gain from the expert vision of international experts who are the real examples of successful business figures. Moreover, an international degree provides you with the opportunity to tap into the crucial standards, tactics, and maneuvers that the current business industry follows.

Zealously expanding industrial knowledge and network

The contemporary business platform is far from being confined to academic knowledge and rote proficiencies. It uprightly demands professionals who are inventive, have out-of-the-box thinking ability and are skilled enough to add value to business above everything. This is where the sheer need for an international business degree gains prominence. It will help you experience the taste of diverse cultures, languages, attitudes, and altered approaches to learning across business disciplines. Besides, you get to connect with a lot of like-minded individuals and peers expanding your professional network which will be vital for you in your long-term career.

The priceless advantages of the contemporary learning environment

Candidates attaining an international degree in management get to be a part of the modern-day and dynamic learning environment. The teaching pedagogy, training aids, and the overall methodology used abroad are different from how they are in India. Furthermore, international professors have a different style of mentoring students and emphasize more on the practical aspects. Along with that, they also clasp the concept of the open-classroom environment to help students to maintain their interest and learn in a more motivating and advanced manner.

Serves as a launch pad for your career abroad

One of the most significant advantages of gaining an international degree in business management is that it opens huge prospects for you to launch your career abroad. A foreign degree program makes you familiar with the global business standards, customs, etiquettes, and business tactics that automatically boosts your marketability on an international level. Besides, you, as an international management degree holder, will be able to perform with comparatively more conviction on a global platform than a non-international degree holder.

As you can see above, these are some of the key pluses of attaining an international degree in management. An international degree bestows you with incomparable benefits that help you achieve personal excellence apart from robust professional know-how. The skills, proficiencies, and knowledge you gain will only unleash gradually when you begin your journey. We, at IILM Undergraduate Business School, with our BBA Program, can provide you with a strong international platform to give your aims and aspirations a whole new recognition. The internationally-benchmarked curriculum, strong market research and connections, contemporary teaching pedagogy, and international faculty are some of the robust pillars that have helped us produce the finest professionals for years. As one of the foremost institutes to begin the International Degree system in India, we, at IILM UBS, recognized among the best BBA colleges in Delhi NCR, offer ambitious management aspirants the opportunity to learn and view the nitty-gritty of the business world from a global perspective.

Time Management Tips for Women – Making Time for Work, Family and Friends

Years ago when I worked for a technology consulting firm in the mid-80’s, I learned what would become of many hard earned lessons in time management. This was an exciting period me as well as the industry due to the lightning speed advances in technology. Our mid-sized firm was rapidly growing and I had recently taken on the role as Human Resources Director. This was a newly created role for the company and boy was I excited. However, my go-with-the-flow natural tendency would be challenged by the rigors and demands of my schedule.

I traveled extensively to top-tier universities scouting for super-smart talent, all the while, training all new hires, developing an HR system, raising two small children, and attending school at night. Yes, I was over my head. Well one day the owner sat down in my office, (as he could see my projects were piling up) and asked me to write down in 30 minutes increments what I was doing. Can you imagine that! I felt totally humiliated! That is a moment I will never forget, as then I realized I had never been taught to manage my time- effectively.

Flash forward to 2011, I’m now a work-from-home entrepreneur running an Internet Marketing firm and Style Coaching business. And things couldn’t be tougher to stay on task, and produce projects (such as this newsletter) on time.

When I see pictures of moms holding kids at a computer, I shake my head in sadness. That image has turned out more stressed out non-productive people you can imagine! There was a time I used to be one of them, but not anymore. Let me share with you the top time management tips of some of the most successful people I know.

1) Completely clear the clutter from your work space. Nothing creates more mental stress than to see piles and mounds of half completed projects. Immediately clear them away and notice the immediate peace that will overtake your spirit.

2) Work in solitude free from distractions. No TV, No music, No surfing the net, if your serious about working from home, achieving the success you desire you have to commit this no excuses. Now this was a tough one for me, because I love me some good music! Don’t get me wrong, I still crank up the music, but not while concentrating on completing a project.

3) Do not answer your phone. If your like me and have children, put the phone on silent and look at it every 15-30 minutes to see if you have missed THEIR call, no one else. Kids love to text- so use that tool to keep in touch. I’m baffled by parents who do not like to text, especially with their children. How on earth can they and you stay on task by engaging in distracting phone conversations throughout the day?

4) Choose a time of day to respond to email. We live in a society of email overload by stuff you’ve signed up to receive and loads of other mystery email that show up in your box. Whatever email account you use, most offer sophisticated tools to help sort and prioritize your emails. Don’t respond randomly throughout the day or you’ll lose precious moments staying focused and on task to complete what you really should be focused on.

5) Block out time in 30 minute increments for projects-then take a stretch. It’s important to know where your time is going and what you’re doing so you can adjust to stay on track. If your like me, your managing several blogs, writing newsletters, coaching clients, board responsibilities, all the while creating new and exciting projects. You cannot overemphasize the importance of time and energy control when you are trying to run your own business or simply be productive. You need to learn the value of time blocking, activity batching, and scripting your day. Stretching sends vital oxygen to your brain and energizes your cells. Try it, it really works!

6) Put your family and friends on notice about your schedule changes. This is a hard one for them to accept. Most people don’t believe you can make money from home, but oh are they dead wrong. By responding to their every request, you’re giving them permission to devalue what you do. What’s even worse is that you’re not getting the results your hoping for, and we all know what that leads to-frustration, fighting and non-productivity.

7) I strongly recommend going to bed early. Even “cool and hip” New York Times best-selling author and celebrity Neil Strauss admitted that an early morning schedule allowed him to get more done. You’ll find that you’ll get “2 hours of afternoon work” done in 30 minutes of morning productivity. Again, I was sure success hinged on the idea of working myself to a pulp. Yep, that’s about what you will become. Pulp!

It is well to be up before daybreak, for such habits contribute to health, wealth, and wisdom. ~Aristotle

If working from home to you means relaxing with a laptop and coffee in hand at your local Starbucks or mentally fussing about things that need to get done at home, your aren’t going to create the life you’re hoping for. I’m sorry to tell that’s just not going to happen.

Here’s how to get MORE done. PERIOD.

You need to get serious about simple planning and a time management checklist.

The very last thing you should do each workday is to prepare a schedule/checklist for the next day’s work. Develop a template based on your current projects and literally block time for each task.

In order to “create” this schedule, you’ll need to use a journal to record how you are spending your time right now. Recall my opening story of having to “track my time?” Carry a notebook with you for a couple of days and write down exactly what you are doing every 15 minutes. Do this all day for three straight workdays. You will then identify the things that cause you to waste time, and you can work on eliminating those.

You may notice patterns of falling into the trap of checking emails that then taken you to far away places, like sports sites, fashion newsletters, twitter, etc. You see where this is going and so is your time. See that’s why having your schedule is so important. It will bring you right back to where you need to be.

Lastly identify the time of day when your most productive. What I’ve found is this may interfere with another family task. This is where family and friend support is so important to fill in those spaces of time so you can stat on task. Otherwise, you may find success eludes you for a long time, until you apply these time tested principles.

OPIE: A Simple Process for Project Management by Teams

Sometimes teams will start an assigned project and not be able to manage it due to insufficient knowledge of how to plan and implement it. Other times, the team may have a successful project in the works and are unwilling to bring the project to conclusion or do not know when to tell the primary project is complete. Having a process that shows how to plan and implement as well as start and stop procedures will enable a team to manage projects better. A simple process teams can use is O.P.I.E. The O.P.I.E. process consists of 4 main stages necessary to complete a quality project by a desired date. The stages of O.P.I.E. are Open and Plan, then Implement, and finally End. Pronouncing the O.P.I.E. acronym can be either O-P or O-Pi. Not all projects will require all the steps and outputs of each process stage, however all projects will require each major stage is done.

Key Steps in the Open Stage

  • Determine Objective – to communicate the project is worth doing
  • Do Analysis – to make sure the project is worth doing
  • Get Preliminary Approval – to make sure the project is feasible
  • Assign Project Manager – – to make sure the project goes forward

Key Steps in the Plan Stage

  • Document Specification – to make sure everyone knows the extent and outcome of project
  • Develop Schedule – to make sure the timeline is feasible
  • Determine Resources – to make sure enough people, equipment, and supplies are given
  • Estimate Budget – to make sure the project is cost effective
  • Get Plan Approval – to make sure the project is finances

Key Steps in the Implement Stage

  • Hold Meetings – to make sure the project problems are discussed and solved
  • Execute Plan – to stay on track to schedule
  • Monitor Plan – to track resources and budget
  • Develop Communications – to let everyone know what is happening with project
  • Handle Problems – to make sure team is working together on same goal
  • Prepare Progress Reviews – to let team and management know what is happening with project
  • Get Performance Approval – to let management approve/disapprove changes

Key Steps in the End Stage

  • Close Administration – to share lesson learned as well as close schedule and release resources
  • Hold Celebration – to thank team for contributions and motivate future performance
  • Plan Compensation – to motivate team members in future performance
  • Do Evaluation – to measure project using specific success indicators

Not all team projects will require all the steps and outputs of each process stage, however all projects will require each major stage is included. Utilizing the O.P.I.E: stages of Open, Plan, Implement, and End; should help teams to know what to do on each project assignment as well as insuring the project has a stopping point so the team can return to normal jobs on a full-time basis or begin work on an important new project.

Note: The process steps above are from the book “O.P.I.E. Project Planning and Implementation for Teams.”

Enterpriship – The Art and Science of Entrepreneurship, Leadership, and Management

Every individual who starts, owns, or is a member of the management team of an enterprise, should strive to build sustainable advantage. Sustainable advantage is essential to value creation because cash flows become predictable and reliable over long periods of time. As a consequence, it is easier to plan for investments in new endeavors and to maintain contingency reserves for downturns.

Building sustainable advantage requires proficiency in the disciplines of entrepreneurship, leadership, and management. Collectively, these three disciplines embrace “enterpriship.”

Enterpriship is both an art and a science. Art is an occupation that requires both knowledge and skills; science is method for systematizing knowledge. Through both knowledge and skills, enterpriship provides a systematized approach to building sustainable enterprises by employing the techniques of entrepreneurship, leadership, and management.

Entrepreneurship is a competency for starting, developing, and assuming risk for an enterprise. Leadership is a competency for aspiring, inspiring, and motivating others. Management is a competency for directing and controlling events and activities – management as a “team” has the authority and responsibility for the enterprise.

Being proficient in all three competencies requires experience. Entrepreneurs may lack the leadership and management competencies, leaders may lack entrepreneurial and management competencies, and managers may lack the entrepreneurial and leadership competencies to build a sustainable enterprise.

Upwardly mobile entrepreneurs have to demonstrate to investors that they can build large markets. Lifestyle business enterprise owners, such as dry cleaners, hairdressers, professional service providers, restaurateurs, and retailers, are responsible for everything in their businesses. Executives and managers in larger enterprises are under constant pressure from investors to generate quality earnings on an ongoing basis.

The enterprise depends upon the use of all three enterpriship competencies as do the employees, customers, suppliers and investors.

When entrepreneurs start enterprises, they tend to focus on the benefits and features of their products and/or services. Intrapreneurs, who are agents of change in established enterprises, tend to do the same thing. However, focusing on products and/or services alone is insufficient for building sustainable advantage over time.

Without people there is nothing in business. Processes must be effective and efficient at delivering quality products and/or services conveniently. If an enterprise can’t deliver, a competitor will.

Hence, the management team collectively must be proficient in entrepreneurial, leadership, and managerial roles that dictate successful people-oriented, process-oriented, and product and/or service capabilities.

The entrepreneurial role is both process-oriented and product-oriented, through which innovative ideas are transformed into value at every stage of an enterprise’s development.

The leadership role is people-oriented, through which direction is set that others will follow to achieve results – equally applicable to top-level executives, team leaders within functions, or anywhere in between.

The managerial role is process-oriented, through which resources (time, materials, and supplies) are applied to activities to achieve results.

These three roles embrace the planning and policy development, deployment and execution, and performance measurement activities of the enterprise. Deployment means positioning the resources of the enterprise in the best markets for its products and/or services. Execution means getting things done through people and processes effectively and efficiently.

Unless the management team employs these three enterpriship competencies collectively to address people, process, and product and/or service capabilities, the enterprise will be unable to build sustainable advantage over time, and will ultimately decline, and maybe fail.

If the management team can systematize building sustainable advantage through the effective and efficient use of people and processes, then there more time to spend on developing the benefits and features of products and/or services. Enterpriship provides the approach…

Entrepreneurship and Project Management – The Missing Link

There has been a great deal of emphasis on entrepreneurship and the need for more and more entrepreneurs in the region to help create jobs for the future of the region. There is also a lot of enthusiasm and encouragement for new entrepreneurs – but are we forgetting something? It is great to have the “spirit” but is spirit enough? Do our prospective entrepreneurs know how to take their dreams from the idea into effective operation? Is business planning over emphasized or is it enough? This article will offer an opinion and try to answer these questions and offer a suggestion on what is missing. It is the author’s opinion that Project Management is the missing link that could make the crucial difference between success, challenge, and even failure.

The Need for Entrepreneurs

Various sources and global studies show that small & medium organizations/enterprises (SMO/SME) have huge contributions to economies around the world in term of gross national product and employment. Studies in the Middle East show that SME contributions in our region are lower than developed countries. However, many in government and private sector leadership recognize the need to change this in order to deal with the tremendous challenge of the needs for job creation across the Arab World.

All of private or government initiatives share in playing a role to promote the “spirit of entrepreneurship,” but is spirit the only thing that we need? What is missing? Let us say someone quit his/her job to become an entrepreneur, then what?

There are too many challenges facing an entrepreneur today – some of it is legal structure and regulations. Other challenges are related to the fear of failure and the stigma associated with that. Even if we overcome the fear of failure we will encounter the challenge of availability of capital. With capital resolved or at least somewhat resolved, do we have the right infrastructure to help the entrepreneur launch the business? Do we have the necessary support? How about beyond the launch? The support that is available (business / cash / logistics / management / etc.) is available for someone following a dream, but only to realize that realizing the dream is much more challenging than expected. How do we help the entrepreneur or the small business owner sustain and grow?

Business Planning

Most, if not all, venture capital, foundation, and other sources for funds — in addition to business schools and MBA programs focus on a business plan as an essential deliverable / requirement to seek funds or start a business. Here we ask once again: Is the business plan enough? It is our view that a ‘traditional’ business plan is not enough. Quite a few business plans, that we call ‘traditional’, focus on the business aspects with a heavier focus on operation of the business. The question is: Do these traditional business plans provide a proper focus on the venture (most call a “project”) from idea to launch of the business?

The Missing Link

It is interesting to point out that many call a new venture a “project”, as we mentioned in the earlier section. We like the word “project,” but most definitions of the word “project” mean something that is temporary. So is the venture temporary? We hope not! So is the word ‘project’ the wrong one to use? Yes and No. The business is not a project; it is a business, a venture. So to be academic, the word “project” is not the proper one to use for the new business. Let us call it venture or business. Yet to launch the business is exactly what we call a project – the launch project is to take the venture from the idea to operations. Our objective here is not to get into an English lesson; rather we aim to define the proper use of words in order to have the proper context and fully understand the missing link. So what is this missing link? Well if launching the business is a project, then how do we manage it? Where is Project Management in managing the launch? The next section will provide a methodology to follow in launching the business.

A Proposed Sequence

Our proposed model will focus on the venture launch from idea to initial operation, using the missing link – Project Management. Future articles could focus on the use of Organizational Project Management to help build and sustain a small business and grow it.

The proposed model, which is derived from Customizable and Adaptable Methodology for Managing Projects™ it isa project life span model that divides the project life span into three distinct phases; which we explain here.

Business Concept

The business concept is a crucial phase of the project that spans a period from the idea for the venture until an initial decision to go ahead and encompass a feasibility study. The idea owner is likely to be the entrepreneur who has an idea for a business that could be a passion, an income opportunity, filling a need, fixing a problem, among other drivers for the business.

This is the time for dreaming, but one has to be careful that the dream is realistic and it is possible to achieve. It is highly risky for someone to launch a new venture without proper understanding of the challenges and opportunities, although one could argue in rare cases that spontaneous action could also result in good profit.

Therefore, the entrepreneur (small business owner to be) has to study the feasibility of his idea, and for this we think that existing business planning techniques are very important to use at this stage. However, in addition to the focus on the financials, competition, market demand, operation and other factors, the entrepreneur needs to also think about Project Management including proper Project Management planning. Proper Project

Management planning includes understanding of the stakeholders and their expectations and requirements, setting realistic time and cost targets, have a fair understanding of the project and venture risks (threats and opportunities), in addition to other factors.

Development of the Business Concept

The earlier phase emphasizes the feasibility study and the requirement for business planning. With the business basics in place, Project Management will become more important and the entrepreneur becomes a project manager.

So what do we do now? The project manager/entrepreneur needs to think and act per two aspects, two sides of the same coin. On one side he needs to think about the project from idea to initial operations, but he cannot ignore post project completion, which would be leading and sustaining the business (operations).

For the project aspect, the project manager needs to put in place all of the requirements in details for launching the business, including defining the success factors, time line, required resources, licensing, legal, financial/funding requirements and alternatives, regulations, budget for the launch, time line, communication with stakeholders, procurement strategy, in addition to risks identification, assessment, and management. All of these activities focus on planning to taking us from the idea through project completion but primarily to produce a detailed plan that would give us the necessary information to make the final decision on whether we should continue with the venture or not. This detailed plan is used extensively in the next phase.

For the business aspects, the project manager needs to start planning for operation readiness; which means identifying all of the things needed once the business is operating; such as financial control, human resources, policies, operational processes, in addition to marketing and business development. If the venture is not for profit, it would still require most of these activities but may be with the addition of the needs for volunteers and volunteer management or the need for sponsors.

Project Delivery (Launching the Business)

With a plan for the project and a plan for operation readiness, it is time to start implementing the project leading to initial operations. In this phase we implement the activities that we identified in the detailed plan. For example, in the plan we specified we need a permit, then it is time to do the activities necessary to obtain the permit. In the plan we defined the need for a marketing plan, it is time to define the marketing plan and develop the necessary collateral, whether print or online.

Therefore, the primary purpose of Project Delivery is to perform all of the activities necessary to produce the required deliverables that would be critical for the successful launch of the new business and start initial operations.

Throughout this document we discussed “initial operations” and “operations” as two independent terms and this is intentional. We use initial operations to define the period of time that starts with opening our doors as a business or a not for profit organization. We call it initial operations because as we start to offer services we might recognize that forms need to be adjusted, some documents might be missing something, among other things that might not go as well as we planned.

Therefore, initial operations will allow us to make the necessary refinements before we go into steady and normal operations. In some situations, we might eliminate initial operations and go straight into normal operations. In other scenarios we might have a “soft start” as an initial operations period, which we might call also as a pilot period / trial period. Which approach to take, it all depends on the nature of the business and if it allows a trial period / initial operations or not.

3 Effective Tips in Reaching Success in Business Management Services

In every field of business, you need to consider every steps, decisions, and strategies you make. You must have an overview of the outcome you want to have. Your business management services must be effective and productive in all sorts in business. Achieving success is one of the best achievements of every business. This will lead them to a bright future in their service business management. For these, people will look on your business as the best business that provides greater opportunity customers.

For you to be able to make your business management services successful here are some tips to implement.

Tip #1. Hold on your goals by reaching with a business plan

Nowadays, when you look at every business, it is fast changing due to the people’s inventions of new technologies and other updated internet skills. The environment and climate of business change. The rapid pace of business is necessary because people should be benefited with all the offered products and services in business. In order to make all these things to happen, business owners should know how to set up their goals. They also should know how to plan for it. If ever a business has their set up goals, they will be motivated. In that way, business will become successful. Remember that you can help in the growth and production of your goals by setting it in your mind. This is how you should hold on to your goals. And eventually, you will see good and positive results in the future.

Importance of planning

It is necessary that their business services management should set out a plan that demonstrates every direction of their business or company. Planning is never that difficult if you know how to assume a project or development you will want to in the future. For example, you will have a plan that is intended for three to four months and you should consider this as a short term goal. However, in business management services, it is better to prepare a plan that is specific, measurable, attainable, realistic, and time- bounded. These are the considerations in doing your planning so that you can easily reach what you want to. Business management consulting services also take these considerations for them to easily produce a positive outcome.

Tip #2. Having a good supervision

Business management services should have a good supervision and guidance if you want to make a difference on it. Having a good business supervision means you will have a clear identification of our set up plan and you can also know how fast you want your business to grow in a given period of time.

Tip#3. Manage your employees in your business management

Employees are the good foundation of in every sort of business. They have the most tasks that are performed mostly everyday. If you want to have an excellent business process management services, you will want to make it sure that you have also a good management with regards to your employees. You should know how you can be able to cope up with their attitude and behavior. You must also train them well in the productivity of your running business.

With all these tips, you easily reach success in managing a business. There are business development consulting firms who can help you in taking necessary actions in your business. Remember that you have to be knowledgeable enough in your business management.

Modern Financial Management Theories & Small Businesses

The following are some examples of modern financial management theories formulated on principles considered as ‘a set of fundamental tenets that form the basis for financial theory and decision-making in finance’ (Emery et al.1991). An attempt would be made to relate the principles behind these concepts to small businesses’ financial management.

Agency Theory

Agency theory deals with the people who own a business enterprise and all others who have interests in it, for example managers, banks, creditors, family members, and employees. The agency theory postulates that the day to day running of a business enterprise is carried out by managers as agents who have been engaged by the owners of the business as principals who are also known as shareholders. The theory is on the notion of the principle of ‘two-sided transactions’ which holds that any financial transactions involve two parties, both acting in their own best interests, but with different expectations.

Problems usually identified with agency theory may include:

i. Information asymmetry- a situation in which agents have information on the financial circumstances and prospects of the enterprise that is not known to principals (Emery et al.1991). For example ‘The Business Roundtable’ emphasised that in planning communications with shareholders and investors, companies should consider never misleading or misinforming stockholders about the corporation’s operations or financial condition. In spite of this principle, there was lack of transparency from Enron’s management leading to its collapse;

ii. Moral hazard-a situation in which agents deliberately take advantage of information asymmetry to redistribute wealth to themselves in an unseen manner which is ultimately to the detriment of principals. A case in point is the failure of the Board of directors of Enron’s compensation committee to ask any question about the award of salaries, perks, annuities, life insurance and rewards to the executive members at a critical point in the life of Enron; with one executive on record to have received a share of ownership of a corporate jet as a reward and also a loan of $77m to the CEO even though the Sarbanes-Oxley Act in the US bans loans by companies to their executives; and

iii. Adverse selection-this concerns a situation in which agents misrepresent the skills or abilities they bring to an enterprise. As a result of that the principal’s wealth is not maximised (Emery et al.1991).

In response to the inherent risk posed by agents’ quest to make the most of their interests to the disadvantage of principals (i.e. all stakeholders), each stakeholder tries to increase the reward expected in return for participation in the enterprise. Creditors may increase the interest rates they get from the enterprise. Other responses are monitoring and bonding to improve principal’s access to reliable information and devising means to find a common ground for agents and principals respectively.

Emanating from the risks faced in agency theory, researchers on small business financial management contend that in many small enterprises the agency relationship between owners and managers may be absent because the owners are also managers; and that the predominantly nature of SMEs make the usual solutions to agency problems such as monitoring and bonding costly thereby increasing the cost of transactions between various stakeholders (Emery et al.1991).

Nevertheless, the theory provides useful knowledge into many matters in SMEs financial management and shows considerable avenues as to how SMEs financial management should be practiced and perceived. It also enables academic and practitioners to pursue strategies that could help sustain the growth of SMEs.

Signaling Theory

Signaling theory rests on the transfer and interpretation of information at hand about a business enterprise to the capital market, and the impounding of the resulting perceptions into the terms on which finance is made available to the enterprise. In other words, flows of funds between an enterprise and the capital market are dependent on the flow of information between them. (Emery et al, 1991). For example management’s decision to make an acquisition or divest; repurchase outstanding shares; as well as decisions by outsiders like for example an institutional investor deciding to withhold a certain amount of equity or debt finance. The emerging evidence on the relevance of signaling theory to small enterprise financial management is mixed. Until recently, there has been no substantial and reliable empirical evidence that signaling theory accurately represents particular situations in SME financial management, or that it adds insights that are not provided by modern theory (Emery et al.1991).

Keasey et al(1992) writes that of the ability of small enterprises to signal their value to potential investors, only the signal of the disclosure of an earnings forecast were found to be positively and significantly related to enterprise value amongst the following: percentage of equity retained by owners, the net proceeds raised by an equity issue, the choice of financial advisor to an issue (presuming that a more reputable accountant, banker or auditor may cause greater faith to be placed in the prospectus for the float), and the level of under pricing of an issue. Signaling theory is now considered to be more insightful for some aspects of small enterprise financial management than others (Emery et al 1991).

The Pecking-Order Theory or Framework (POF)

This is another financial theory, which is to be considered in relation to SMEs financial management. It is a finance theory which suggests that management prefers to finance first from retained earnings, then with debt, followed by hybrid forms of finance such as convertible loans, and last of all by using externally issued equity; with bankruptcy costs, agency costs, and information asymmetries playing little role in affecting the capital structure policy. A research study carried out by Norton (1991b) found out that 75% of the small enterprises used seemed to make financial structure decisions within a hierarchical or pecking order framework .Holmes et al. (1991) admitted that POF is consistent with small business sectors because they are owner-managed and do not want to dilute their ownership. Owner-managed businesses usually prefer retained profits because they want to maintain the control of assets and business operations.

This is not strange considering the fact that in Ghana, according to empirical evidence, SMEs funding is made up of about 86% of own equity as well as loans from family and friends(See Table 1). Losing this money is like losing one’s own reputation which is considered very serious customarily in Ghana.

Access to capital

The 1971 Bolton report on small firms outlined issues underlying the concept of ‘finance gap’ (this has two components-knowledge gap-debt is restricted due to lack of awareness of appropriate sources, advantages and disadvantages of finance; and supply gap-unavailability of funds or cost of debt to small enterprises exceeds the cost of debt for larger enterprises.) that: there are a set of difficulties which face a small company. Small companies are hit harder by taxation, face higher investigation costs for loans, are generally less well informed of sources of finance and are less able to satisfy loan requirements. Small firms have limited access to the capital and money markets and therefore suffer from chronic undercapitalization. As a result; they are likely to have excessive recourse to expensive funds which act as a brake on their economic development.

Leverage

This is the term used to describe the converse of gearing which is the proportion of total assets financed by equity and may be called equity to assets ratio. The studies under review in this section on leverage are focused on total debt as a percentage of equity or total assets. There are however, some studies on the relative proportions of different types of debt held by small and large enterprises.

Equity Funds

Equity is also known as owners’ equity, capital, or net worth.

Costand et al (1990) suggests that ‘larger firms will use greater levels of debt financing than small firms. This implies that larger firms will rely relatively less on equity financing than do smaller firms.’ According to the pecking order framework, the small enterprises have two problems when it comes to equity funding [McMahon et al. (1993, pp153)]:

1) Small enterprises usually do not have the option of issuing additional equity to the public.

2) Owner-managers are strongly averse to any dilution of their ownership interest and control. This way they are unlike the managers of large concerns who usually have only a limited degree of control and limited, if any, ownership interest, and are therefore prepared to recognise a broader range of funding options.

Financial Management in SME

With high spate of financial problems contributing to the high rate of failures in small medium enterprises, what do the literature on small business say on financial management in small businesses to combat such failures?

Osteryoung et al (1997) writes that “while financial management is a critical element of the management of a business as a whole, within this function the management of its assets is perhaps the most important. In the long term, the purchase of assets directs the course that the business will take during the life of these assets, but the business will never see the long term if it cannot plan an appropriate policy to effectively manage its working capital.” In effect the poor financial management of owner-managers or lack of financial management altogether is the main cause underlying the problems in SME financial management.

Hall and Young(1991) in a study in the UK of 3 samples of 100 small enterprises that were subject to involuntary liquidation in 1973,1978,and 1983 found out that the reasons given for failure,49.8% were of financial nature. On the perceptions of official receivers interviewed for the same small enterprises, 86.6% of the 247 reasons given were of a financial nature. The positive correlation between poor or nil financial management (including basic accounting) and business failure has well been documented in western countries according to Peacock (1985a).

It is gainsaying the fact that despite the need to manage every aspect of their small enterprises with very little internal and external support, it is often the case that owner-managers only have experience or training in some functional areas.

There is a school of thought that believes “a well-run business enterprise should be as unconscious of its finances as healthy a fit person is of his or her breathing”. It must be possible to undertake production, marketing, distribution and the like, without repeatedly causing, or being hindered by, financial pressures and strains. It does not mean, however, that financial management can be ignored by a small enterprise owner-manager; or as is often done, given to an accountant to take care of. Whether it is obvious or not to the casual observer, in prosperous small enterprises the owner-managers themselves have a firm grasp of the principles of financial management and are actively involved in applying them to their own situation.” McMahon et al. (1993).

Some researchers tried to predict small enterprise failure to mitigate the collapse of small businesses. McNamara et al (1988) developed a model to predict small enterprise failures giving the following four reasons:

– To enable management to respond quickly to changing conditions

– To train lenders in recognising the important factors involved in determining an enterprise’s likelihood of failing

– To assist lending organisations in their marketing by identifying their customer’s financial needs more effectively

– To act as a filter in the credit evaluation process.

They went on to argue that small enterprises are very different from large ones in the area of borrowing by small enterprises, lack of long-term debt finance and different taxation provisions.

For small private companies, these measures are unreliable and textbook methods for judging investment opportunities are not always useful in organisations that are privately owned to give a true and fair view of events taking place in the company.

Thus,modern financial management is not the ultimate answer to every business problem including both large and small businesses.However,it could be argued that there is some food for thought for SMEs concerning every concept considered in this study. For example it could be seen (from the literature reviewed )that, financial records are meant to examine and analyse corporate operations. Return on equity, return on assets, return on investment, and debt to equity ratios are useful yardsticks for measuring the performance of big business and SMEs as well.

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