Culture Shock in Public Restrooms – Oaxaca, Mexico

Oaxaca is a haven in many rights… beautiful valleys, delicious food, exciting tours, ancient Zapotec ruins, colorful traditions and warm, friendly people… but eventually you’re gonna need to go to the bathroom!

Now if you are in places that cater to international tourism, there is no culture shock involved when you 1 and 2. You go to the bathroom like you would in any other place in the states, the only difference being the little figures usually used to distinguish between the men’s room and the ladies room are a sombrero and a traditional dress, (not always in that order). Yet, if you’re in Oaxaca, then you are most likely looking to experience the real Mexico. If it weren’t so, you would go to a place like Cancun or Acapulco where everyone speaks English and you can pay in dollars. But if you’re going to be here in Oaxaca, you gotta accept the “trabas“, (the obstacles), here. Let me tell you a little story:

A few years ago I was sitting in the ADO bus station in Oaxaca on my way to the airport in Mexico City where I needed to catch a flight to Miami to visit my dad. (Flying out of Mexico city instead of flying out of Oaxaca is a good idea if you’re on a budget and want to save money.) Anyways… I was sitting in the terminal munching on a Twix bar, when I saw a tall, thin, blond-haired woman rush by me towards the bathrooms – obviously in a hurry to get there. Completely blowing off the woman who was sitting behind a desk in front of the bathrooms, she hurried into the women’s room. Caught off guard, the short, chubby, dark complexioned woman behind the desk stood up and yelled out to the foreigner, “Señorita! Señorita! SEÑOOORRRIIITTTAAA!!!!”

Half scared out of her wits, the blond haired woman peeked her head out of the bathroom door, but before she could say anything, the attendant firmly said, “5 pesos por favor!”. Stepping completely out of the bathroom now, the foreign woman approached the desk where the attendant then sat down and pointed to a sign over her right shoulder that said, in English, “YOU MUST PAY 5 PESOS TO USE THESE FACILITIES”. Reading that sign, obviously not seen due to the urgency of the situation, the foreign woman got angry, she said something not very complimentary to the bathroom attendant and went back to her seat in the terminal. I watched her as she threw herself into her chair and started to mumble, with tight lips, to a gentleman next to her that could have been her brother because he looked like the male version of her.

I just sat observing the spectacle because I had forgotten to bring a book or to buy a magazine and was horribly bored. After about 20 grueling minutes where I could observe the foreign lady’s face getting progressively redder and redder, she stood up, unwillingly, and stomped towards the bathroom. Arriving at the attendant’s desk where the attendant, obviously privy to the situation the foreign woman was in, cracked a half smile triumphantly as she slammed down the 5 pesos on the desk and stormed in the bathroom without even receiving the toilet paper that the attendant hands out at the door.

I just kind of shook my head and acknowledged the difficulties that many foreigners encounter when they come and partake in the Mexican culture for a while. I know that it’s not always easy but you CANNOT come down here and be inflexible in situations like this. Patience, understanding and then more patience is needed if you want to enjoy Oaxaca or Mexico in general. You must accept these cultural differences if you want to enjoy the culture at all and believe me, the pros outweigh the cons 100 to 1. Now let me make you privy to other “inconsistencies” when going to the bathroom in Oaxaca just to save you the trauma:

Aside from the fact that you might have to pay between 2 to 5 pesos for entrance into a “public” bathroom, you may also be given a moderate quantity of toilet paper as you enter because there are no toilet paper rolls in the stalls themselves, in most cases. Now let me tell you, they do this to save money, so sometimes they give you a very, very small quantity of toilet paper that is of no real help if Montezuma is paying you a visit. So please learn from my not-so-pleasant experiences… Always take extra toilet paper with you wherever you go. You might notice that many bus and taxi drivers in Oaxaca have toilet paper nudged between the dashboard and the windshield. Well… this is why!

Now upon entering a bathroom stall and closing the door behind you, (that may or may not have a lock), you may notice that there isn’t a bathroom seat. That’s right! You gonna have to sit directly on the porcelain if you’re gonna sit at all. If you do, you have to hurry up because the edge of the toilet is going to cut off your circulation pretty fast which makes it hard to walk when you finish, believe me. Ohhhh… and when you do finish and try to flush the bowl, there may not be any water. In these cases, the bathroom attendants leave buckets outside the stalls and provide a place for you to dip your bucket in and get water to dump into the toilet.

When you are finished using the necessities and go to wash your hands and… oooopppssss…. forgot… no water! That’s when you get the “jicara“, (plastic bowl), and go back to where you got the water to dump into the toilet. Fill your jicara and go back to the sink and wash your hands the old fashion way.

Now I don’t want to scare you. If you are just coming to Oaxaca to tourist around for a week or two, you won’t come across too much of this. But if you are coming down for more than a month or to live, like I did, you will definitely have to deal with this at one point or another. After a while, believe it or not, it all becomes quite natural. So natural in fact that when I do go back to the states, I’m sure I`ll be sitting on the porcelain, leaving 5 pesos outside the bathroom door, washing my hands with a bowl of water and filling up my bucket in the shower:)

Hope you enjoyed this article. Keep an eye out for more that are sure to come.

See you next write!

Why India Needs Culture of Entrepreneurship in Classrooms

While there are successful examples of young innovators like PC Musthafa (iD Fresh), Sampriti Bhattacharyya (Hydroswarm) and Vijay Sharma (One97), the harsh reality is that an inordinately large number of start-ups fail. That’s the reason why academic institutions and organisations must assist and support the development of entrepreneurs in order to ensure high survival rate.

Young Indian entrepreneurs are making headlines with regularity. After an entire generation of cautious Indians who viewed entrepreneurship with suspicion-preferring stable and predictable careers in government service, banks, as doctors, lawyers and engineers-the tide is turning. There is optimism in the air as young entrepreneurs are daring to go global, drive innovation and experiment with unique business models.

The latest Global Entrepreneurship Monitor (GEM) report reflects this important cultural shift. The report noted that 58% of Indian adults (18-64 years old) consider entrepreneurship a desirable career choice and 66% think that entrepreneurs receive a high level of status and respect. And this is not just because Indian tech entrepreneurs are becoming global rock-stars. It is because young entrepreneurs from every sector-from agriculture to manufacturing-are putting India on a new path of growth and development.

Take the story of 42-year-old PC Musthafa, who quit a well-paying bank job in Dubai to return to India because he wanted to create job opportunities for the rural youth. He started iD Fresh Food, a dosa batter company, with his cousins, 550 square feet of space, two grinders, a mixer and a sealing machine. They began by selling 10 packets of batter a day. Today, iD Fresh Food sells 50,000 packets a day, has expanded its product range to ready-to-eat foods, and is a R100 crore company employing 1,100 people. Musthafa’s goal is to become a R1,000 crore company employing 5,000 people in the next five years.

Among the more innovative ideas his company is exploring is that of a Trust Shop-in apartment complexes and corporate offices-where you can pick up idli-dosa batter, ready-to-eat wheat parathas and chapatis, and drop the money in a box at the store. The store has no salesmen and is not monitored by cameras to keep an eye on shoppers who don’t pay. The stores are proving to be a success. Shoppers who don’t have money on them are coming back the next day to drop the cash. It is a unique low-cost model that can be scaled, ensuring that prices are kept low and stores are conveniently accessible 24×7.

Now let’s take the case of 28-year-old Sampriti Bhattacharyya, whose company Hydroswarm designs and manufactures autonomous drones that can scan ocean floors, look for lost aircraft, identify oil spills, and spot radiation under the sea.

Entrepreneurs and innovators like these are playing a major role in bringing unique ideas, offerings and business models to market-ideas that large companies don’t want to explore because they don’t have a clear and well-charted future and could pose a risk to their growth plans.

One recent study by a leading analyst has suggested that the micro, small and medium enterprise (MSME) sector-which includes such entrepreneurs-will increase its contribution to India’s GDP from the 8% share in 2011-12 to 15% by 2020.

The growth is not just because young Indian entrepreneurs are daring to dream up great new ideas, but also because they understand the value of hiring the best talent in the country. Take Vijay Sharma’s One97 Communication, the digital goods arm of Paytm. Sharma’s company announced its expansion into Europe and the US this July, using some of the best business talent in the country to enable the growth. In other words, Indian entrepreneurs are aware of what it takes to be globally competitive.

Going global should not be difficult for Indian entrepreneurs. Today, the best minds in the country are dreaming of entrepreneurship. This year’s IIT-JEE topper, Deepanshu Jindal, says that after graduation he wants to become an entrepreneur. Youngsters from prestigious educational institutions all over the country such as the IITs and IIMs are showing similar inclinations.

All this makes great news. But the harsh reality is that an inordinately large number of start-ups fail. Studies have shown that 47% of the jobs created by start-ups are eliminated because the business folds up in the first five years. This emphasises the importance of having academic institutions and organisations to assist and support the development of entrepreneurs in order to ensure a higher survival rate.

If India is to continue on its growth path, the contribution of entrepreneurs to wealth creation will play a pivotal role. This is why the importance of including entrepreneurship as part of standard curricula cannot be undermined. We must begin by creating a formal culture of entrepreneurship starting in classrooms where young minds and the nation’s future are shaped.

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