Artificial Intelligence and Machine Learnings Are Changing Our Life

Last month, I was discussing with one of my customers. During the discussion, I found that Cloud and SaaS applications have changed the business landscape and helping Business Owners. Post Cloud ERP solution, my Customer was saving around USD 2000 per month by not having Hardware and it’s maintenance, IT Persons etc.

I was just wondering how Artificial Intelligence (AI) and Machine Learning (ML) could change the life of Business Owners and industry? Today we see them in every stages of our life, but can’t distinguish them separately. They are part of our life.

How AI and ML are disrupting the industry?

AI, in manufacturing industry along with IOT tools, is suggesting CNC Machines on what to produce, when to produce and how much to produce. This has improved the efficiency and usage of machines, manpower etc. The production line has become smooth without many surprises as the Demand and Supply are met by ERP and IOT as this decision information are passed to different touch points that would execute the same. Define a standard patterns and rest is done automatically. Hardware and its preventive maintenance are controlled and maintenance to AI, its Data Centre issues and maintenance are impacted.

AI and ML are changing the way we are buying items, doing Sales, Buying rental or selling houses etc. Even dating applications are helping many to match and find the right partners. AI and ML’s are controlling Amazon’s recommendation of book, Google’s suggesting right information or pushing Ads etc. Jobs market is shrinking. Lot of mundane work is replaced with technical tools.

AI and ML have improved the life of online shoppers with right messages, supporting information on the additional items etc. Now ML is automatically learns the user patterns and suggest what to purchase. These tools have helped many online eCommerce companies to target the products to right cohort of Customers and learn more about their purchase habits, when and where they can purchase etc.

Based on your “social” credit history few companies helps to get you Loans or ensure that you get housing etc (Ant Financials)

AI tools have disrupted Agriculture sector too. The activities that are too data sensitive, difficult to sit and analyse have been simplified now. Now we can measure and monitor crops yields, productivity, soil fertility and lack of nutrition etc. Many Agritech companies are depending on the AI and ML to feed the data back to algorithm and see what happens.

How our personal life is disrupted to make it simple?

Earlier, we use to hail for the taxies by roadside or call Taxi Companies to book a Taxi. Now we use Apps and no more hailing by the roadside. UBER, Ola, GoJek have changed the need to own a car and pay for the maintenance. Money saving is huge considering savings in car maintenance cost, insurance and parking charges etc. This reduced the traffic on the road and getting blocked during peak hours, saving millions of Dollars in fuels.

Google is releasing the Driverless Car economy. AI’s supervised learning helps to check the car movement; it’s surroundings, nearby cars or any other vehicles etc. This is helping to protect the passengers and other surrounding properties. Already UBER is talking about buying these cars for their fleets and also developing its own Driverless Cars.

AirBnB and Oyo have increased the quality of the hotel’s experiences, while prices are pushed down. OYO redefined the End users experience at Hotel by uplifting the standard of rooms and services. Guest is ensured to receive the same treatment across multiple hotels. Now a day customers are NOT checking Hotel name and its credibility etc. Customer is checking whether the hotel is qualified by OYO or not. That assures the quality and minimum standard of services.

Many large companies that don’t own any thing, but they are controlling the majority of our life

1. Uber, Ola – Car services company, that integrated the distributed taxies

2. AirBnB and Oyo – Helped to integrate the smaller hotels and increased customer experiences.

3. Google – Search engine and Ads

4. Amazon Web Services, Microsoft Azure, Google Cloud – Provides the infrastructure to manage and run the applications at the fraction of original cost of buying a server.

So what is happening here?

Many IT Jobs are already suffering. Development tools are reducing the number of Developers required, Selenium like tools are replacing the Manual testing. We have built the tools that reduces the web application testing duration by 80%.

But the side effect of this is, many have lost jobs and income generation opportunities.

How Machine Learning works?

If you see the above business they don’t own any properties, but they control the activities as they use AI and ML that gives the information back to the application. One of the ways ML works is, it need a huge amount of transaction data to analyse and arrive at the patterns and learn from it.

To make the Machine learning’s Algorithm to work it requires a huge amount of data and feedback for it to create its own patterns, test, learn and deploy new ones. Many healthcare start-ups are using the AI and ML to scan the digitized the reports and it feeds the data to AI and its recreating the models to analyse.

10 Hottest Artificial Intelligence Applications To Inspire You

Let’s look at 10 hottest artificial intelligence applications that succeed in leveraging tons of data in today’s changing environment.

SIRI

SIRI is one of the most famous artificial intelligence applications. It’s a personal assistant software for Apple devices, including iPhone, iPad, iPod Touch, Apple Watch and AppleTV, which works as an intelligent knowledge guide to recommend, answer questions and delegate requests to other connected web services. The software is controlled by voice and thus it returns individualized answers learning from a user’s language. According to Apple’s Senior VP of Software Engineering Craig Federighi, Siri gets 1 billion requests a week. As of 2016 Siri is available in 20 languages.

GOOGLE NOW

Another intelligent personal assistant is Google Now developed by Google, which goes as a part of the Google app available for Android and iOS. To enable Google Now you need to launch the Google app and then allow Google to pull all the synced information from all Google services you use and your location history for making you recommendations and alerts. By turning off all the needed privacy and tracking settings in this probably the most practical artificial intelligence applications a user is able to see different Google Now Cards: Activity summary (steps you’ve made to stay fit), Boarding pass (sent to Gmail account, displayed later at the airport), Events (events scheduled on your Google Calendar), Flights (the status of your flight in real-time), Location reminders, Parking location (helps finding your parked car), Translation (look up translations of words), TV (a list of shows broadcast in real-time) and many other. All the commands in Google Now you can control by voice, however, they are limited. Currently Google Now is available in English and is a major competitor of Siri.

CORTANA

Cortana is the Microsoft’s intelligent personal assistant initially designed for Windows Phone, but now available on Android, Windows 10, xBox One, and on Apple’s iOS. Cortana software reacts to a user’s voice and accomplishes limited commands, answers questions using the information from the browser installed (Bing by default), works as a secretary by scheduling events, locating necessary files and opening the apps needed. The Cortana artificial intelligence application can process voice commands in English, German, Spanish, Italian, French, Chinese, Portuguese and Japanese.

ALEXA

Alexa is the voice service created by Amazon for Amazon Echo intelligent speaker, which was widely introduced in 2015. Alexa uses natural language processing algorithms to adapt to natural voice of the user. Moreover, as it is built in the cloud, Alexa is constantly learning by recognizing patterns from interactions with the user. The more a user interacts with Alexa the more it evolves and gets smarter, delivering higher quality answers to a user’s questions. The Alexa artificial intelligence application has a free SDK that can be used by developers in creation of new voice-based AI software and devices.

KINECT

Kinect is an AI-based motion controller and a motion sensing technology by Microsoft that is used in Xbox One and Xbox 360 game consoles. Kinect analyzes natural user interface and reacts to voice commands and gestures. Microsoft offers a free SDK for developers to build Kinect-enabled applications. This has already resulted in wider application of Kinect technology for non-gaming purposes including healthcare, retail industry, military and robotics.

BRAINA

Braina is a free artificial intelligence application that works as a personal productivity software and a virtual office assistant on Windows computers. The software reacts to a user’s voice commands and performs different tasks on their computer accordingly. Due to the built-in speech recognition technology a user can interact with their computer remotely over Wi-Fi via the Braina app for Android. Braina is currently available in English, free and paid versions.

VIV

VIV is more than just an artificial intelligence application, but an artificial intelligence platform from the creators of Siri. Unlike Siri, VIV has an open platform that allows developers to build external plug-ins to work with it. The makers of VIV aim to make the first consumer-oriented, omnipresent assistant. The work on it started in 2012. The demo version of the ‘intelligent interface for everything’ was presented by VIV CEO Dag Kittlaus at TechCrunch Disrupt NY in May 2016.

P.A.N

P.A.N is a free artificial intelligence software that virtually analyzes any kind of textual data, such as poetry, fiction, history, newspaper etc. The application first parses the text, recognizes the structure of its sentences, the mood and tone of the given text. Generally P.A.N allows to put any text under a microscope and eventually provide different variations of its understanding based on a comprehensive analysis executed.

WIPRO HOLMES

Wipro HOLMES is a cognitive artificial intelligence platform used for development of predictive systems, visual computing applications, digital virtual agents, cognitive process automation, knowledge visualization, drones and robotics. Wipro HOLMES learns from new information and can make recommendations, as well as predict failures. The platform was designed and introduced in 2016 by the Indian company Wipro for optimizing business processes in corporations.

WOLFRAM ALPHA

Wolfram Alpha is a free intelligent answer engine, which uses artificial intelligence to provide answers to a user’s questions from curated set of data like statistics, source cross-checking, expert reviews etc. Wolfram Alpha differs from semantic search engines like Google in the way that it gives specific answers from a structured set of information rather than matches the question to the best answer from indexing multiple answers to that question. Wolfram Alpha is being used for answering some requests by Bing, DuckDuckGo and even Apple’s Siri. Wolfram Alpha app is available for iOS and Android, Kindle Fire, Nook.

CONCLUSION

Artificial intelligence is without a doubt a very powerful tool for creation of experiences never imagined before. We do hope that artificial intelligence applications entering our lives will stay serving the humanity in the most beneficial way.

How Artificial Intelligence Is Revolutionizing The E-Commerce Industry

With the help of AI i.e. Artifical Intelligence, the e-commerce industry can improve customer experience with personalization, targeting potential customers to increase sales, and recommending them products based on their purchase and browsing behavior.

According to an article published by Business Insider, early 85% of all customer interactions is going to be managed without human support by 2020. Considering this advancing trend, many e-commerce businesses have begun to use different forms of artificial intelligence technology for understanding their customers better, offering them the best user experience, and generating more sales and revenues.

In this article, we will discuss how artificial intelligence is revolutionizing the e-commerce industry:

1. A customer-centric approach

Often it happens that the customers, after browsing the e-commerce website for a while, abandon their search and leave the website. This generally happens when the customers are not able to find enough relevant product results. In such scenarios, AI can help a business with an intelligent solution.

By narrowing, conceptualizing, and finally improving the search results for online shoppers, AI can help the e-commerce business combat with the issue. By using machine learning, a sub-field of AI, websites, and apps can include visual search elements that see the world as customers do. It can help the business to design and develop a customer-centric experience by using advanced image and video recognition technologies.

This way, e-commerce businesses can make sure good customer retention rates.

2. Chatbot Experiences

Have you ever experienced the customer care services of a business? How do you feel when your call is on hold and you have to wait for countless minutes before you connect to the human agent? Annoyed, right? You might then try to reach the business via unlimited emails hoping for a revert, which generally takes a minimum of 48 hours. Such niggles result in bad user experience. Due to this, Human Powered Live Chat and Artificial chatbots are gaining momentum to advance client service.

chatbots are a computer program created to conduct conversations through auditory or textual methods to automate communication and create personalized customer experiences.

With the help of chatbots, the businesses can give the customers with literally 24×7 customer service along with personalized recommendations.

3. Identify the target audience

AI also makes the lead generation ability of e-commerce businesses easy. AI solutions for marketing, sales, and CRM can help the business in predictive marketing. AI helps the marketers meet the demands of the customer by providing real-time services and solutions over the queries. With AI, a business also gets forecasting capabilities by calculating customer purchases probability.

4.Conversational Platforms

AI provides conversational platforms such as Amazon Echo or Google Home that allows shoppers to carry on a task. With the help of Artificial Intelligence technologies like Natural Language Understanding, shoppers can speak to a robotic machine to receive answers to queries about items.

5. The Virtual Mirrors Experience

It is an engineered entity residing in software that connects with the connection to communicate with a human humanly. With the help of Artificial Intelligence, shoppers can virtually “try on” clothing to have an idea of what the clothing would seem like in various colors. For example, Lenskart offers real-time mirrors for the shoppers to try on different specs on-screen, giving them an idea of how they will look like those specs in real.

Therefore, Artificial Intelligence gives a benefit to e-commerce businesses to improve the user experience with virtual mirrors.

6. Gesture Recognition

Artificial Intelligence improves the shopping experience by translating specific gestures into commands such that the consumers can find the exact product they are looking for.

7. Improved recommendations for shoppers

With the help of Artificial Intelligence solutions, brands efficiently collect and scan huge amounts of results to predict customer behavior and give relevant and useful recommendations to all the shoppers. This way, Artificial Intelligence plays a crucial role in providing a “personalized shopping experience” for customers.

8. Quality Product Descriptions

It can be time-consuming and costly to prepare proper and SEO-friendly descriptions for all the items. Artificial Intelligence helps in combating such a time taking activity by scrutinizing chief features to design modified product descriptions and create quality product descriptions without human intelligence.

CONCLUSION

Artificial Intelligence and Machine Learning are providing shoppers with extraordinary user experiences. Today, the e-commerce business is booming and, more and more customers are adapting to this trend of online shopping. In such a golden scenario, Artificial Intelligence plays a really important role in perceiving the shoppers’ buying behavior for creating personalized experiences. If you have an e-commerce business, get in contact with the best E-Commerce Web Design Company Delhi provider at a competitive price. For competing with e-commerce giants like Amazon, businesses should adopt AI and inculcate Artificial Intelligence in their business processes as soon as possible.

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