If you want your parcel to reach the destination safely, make sure you choose a good courier service. You need to search for the right provider by following a few important tips. Given below are some of them.
Create a List of Providers
Since there are a lot of service providers, you can’t test all of them. So, it’s better to create a short list of top companies. Then you can test their services one by one by sending small parcels. This will help you get a pretty good idea if the service provider is reliable. Testimonials and referrals can also help. Aside from this, online ratings, reviews, and recommendations can also help.
Experience
Experience is another factor that you should consider when hiring a courier service. Ideally, you should go with a provider that has at least 5 years of experience. Actually, experienced companies offer a better reach, ability, and network. So, your parcels will reach the given address in the same condition.
Location
Some courier service providers don’t offer their services in some areas and countries. Most of them outsource their orders to an agency that provides services in those countries, which may cause unnecessary delays.
So, it’s important that you opt for a provider that can send your parcel directly to your given address.
Customer Service and Support
If you need to use the services of a company on a daily basis, make sure their customer support is good. After all, no one likes to work with rude people.
The customer service reps should be able to answer your calls in case of a query. So, it’s better that you do your homework to hire a company that employs helpful, civilized employees.
Terms and Conditions
If you want to check the terms and conditions of a company, you can go to their website and read the FAQ page. If you are happy with their terms and conditions, you can go ahead and work with them.
Market Reputation
The business of a courier service depends largely upon its trustworthiness and credibility. Third-party sources can help you find out if the courier service is reputable or not.
This is a digital era, but word of mouth is still the best way to check the reputation of any company. So, you may want to ask your friends, colleagues and relatives for recommendations.
Conduct Research
The easiest way to conduct research is to tap into the power of the Internet. You can get help from Google to find reputable companies. Review sites, such as Google Places, Insider Pages, Yahoo Listings and Yelp can also help.
Aside from these, you can check out the social media sites of the popular service providers to find out what people say about their services.
Long story short, if you are finding it hard to choose the right international courier service, make sure you follow the tips given in this article to create a short list of some good providers and make the right choice. Hope this will make your decision a lot easier.